Window 7 isn't recognizing me as administrator??????

[NotComputerSavvy]

Hello,
I am on the administrator account and have full rights, but can't delete ANY files. My laptop was working fine and then just crashed one day (For 6 years). Now I can log on and access all accounts and all files but cannot delete files or connect to the internet. I have read through and tried suggestions from other posts and nothing is working.

 

[phil22]

Time to back up your data and perform a Factory Recovery if it's a factory-made PC.

 

[game junky]

I would do a system restore back to a time you remember it working properly. Also, after completing the system restore boot into safe mode. Install malwarebytes and superantispyware. Run both of those antimalware scanners and remove any infected files it may find.

 

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