Azn Cracker said:
Lol like those posts that only say "I need new computer, thanks" or "Help, my computer stopped working this morning.".
While those are fun too, I was specifically talking about the people who don't even modify the post from the "Hello," that Tom's puts in there automatically, and who choose baffling thread titles. You'd need to be severely mentally handicapped to think that communication was occurring here, and I have no reason to think the OP is retarded. Thus, Tom's isn't doing a good job of making the site usable to a large number of people using it.
It's usability and customer focus 101, but Tom's refused to even acknowledge an issue. Probably have the site development contracted out anyway, SDEs are expensive and I doubt Tom's has the budget to hire full time developers.