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Unable to read CD-R

Last response: in Windows 7
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January 14, 2013 9:49:26 PM

I am unable to read CD-R on Word 2010 using Windows 7. When I insert a CD I either get the message Internet Not Responding or the screen fades out and I have to exit because it won't do anything.

More about : unable read

a b $ Windows 7
January 14, 2013 9:53:16 PM

Hi :) 

Genuine CD or a copy ?

All the best Brett :) 
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a b $ Windows 7
January 14, 2013 9:58:23 PM

Hello bret, hows it going!.
Anyway not sure but it will need an internet connection to validate if you have entered a valid licence key. So I suspect at some point it cannot access the internet to do this so crashes. The cause could be a Router blocking the port number the program is trying to use in order to validate the software licence key is legit.


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