Acer Aspire 7551 will not recover

Hi everyone, I am having a major problem with my acer laptop. I was trying to play an older game when it happened. On the beginning video the game froze and I couldn't alt delete or anything, so I just forced shut down. Well after that the computer would just start up as usual and go to a black screen and repeat. I tried doing D2D Recovery and it said the PQSERVICE was missing and aborted. Next I did the recovery discs and it has been stopped on the restore destination for over 3 hours and just keeps loading. I'm not really tech savvy, but I am good at following directions. Any help would be appreciated.