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Acer Aspire 7551 will not recover

Last response: in Laptops & Notebooks
February 3, 2011 9:53:02 PM

Hi everyone, I am having a major problem with my acer laptop. I was trying to play an older game when it happened. On the beginning video the game froze and I couldn't alt delete or anything, so I just forced shut down. Well after that the computer would just start up as usual and go to a black screen and repeat. I tried doing D2D Recovery and it said the PQSERVICE was missing and aborted. Next I did the recovery discs and it has been stopped on the restore destination for over 3 hours and just keeps loading. I'm not really tech savvy, but I am good at following directions. Any help would be appreciated.

Best solution

February 4, 2011 2:36:45 PM

Are you able to boot into safe mode by presing F8 on startup?
February 4, 2011 2:42:53 PM

uh no. only F2 and F12 work. Also after waiting for about 5 hours on the recovery process it said "Fail to format Disc 0 Partition 3"
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February 11, 2011 1:41:25 AM

So does this mean I have to get something replaced in the laptop or get a new one?
February 18, 2011 1:59:57 PM

Best answer selected by scorp665.