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Redirect Fax to Email. Urgent please help!

Last response: in Computer Peripherals
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October 29, 2012 12:33:51 AM

Hey guys,

I'm currently at work (government job) and I'm doing an apprenticeship and I often get given the jobs that other people don't want to do.

What I've been asked to do is to try figure out if it's possible to redirect faxes to a an email address.
We receive a lot of faxes from another area in regards to tenants and sometimes not all faxes come through so what they've asked me to do is to find out if I can have all the faxes from that specific place be sent to a generic email instead of being faxed through.

So I only what this to happen to one contact not all people trying to send faxes to us and so that we don't get an email and fax but just the email.

Any help would be GREATLY APPRECIATED, thanks :) 
October 29, 2012 2:57:01 AM

Oh I accidentely forgot to mention the model of the printer. The printer is an 'ApeosPort - III C4400'
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October 29, 2012 5:03:22 AM

We used to do that in my fathers business. The printer made no difference, as faxes went to the program, and also to an email. The only thing that mattered was that he had scanning for sending out faxes from his computer, since all faxes went through his PC. Sadly, I forget the name of this program, but I found a lot of hits from googling "fax to PC software"
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October 29, 2012 5:41:35 AM

bystander said:
We used to do that in my fathers business. The printer made no difference, as faxes went to the program, and also to an email. The only thing that mattered was that he had scanning for sending out faxes from his computer, since all faxes went through his PC. Sadly, I forget the name of this program, but I found a lot of hits from googling "fax to PC software"


thanks for replying but there's one big issue, they only want to receive the faxes from one certain contact and not all. Is that possible or will it turn all faxes into emails?
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Best solution

October 29, 2012 1:24:36 PM

sk-jb93 said:
thanks for replying but there's one big issue, they only want to receive the faxes from one certain contact and not all. Is that possible or will it turn all faxes into emails?


It sounds possible, if the fax server can take in the faxes, then print based on a profile. Of course that is dependent on the software, and we did not do that, so I don't even know if there is software out there that is setup that way.
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October 29, 2012 10:05:00 PM

Best answer selected by sk-jb93.
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October 29, 2012 10:05:09 PM

bystander said:
It sounds possible, if the fax server can take in the faxes, then print based on a profile. Of course that is dependent on the software, and we did not do that, so I don't even know if there is software out there that is setup that way.


okay thanks for all the feedback, I'll have a play around with the printer and see how it goes.

Thanks.
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