Usb

[henrah]

Have what is called a magic box for embroidery software. The program will run with no problem but when it comes to writing a card with the design it says it does not recognize the port. The box is plugged into a usb port in the front of the computer. How do I get the usb to recogize the box/ or the box to recognize the port?

 

[Brett928S2]

Hi

Ask the manufacturer...

All the best Brett

 

[hedwar2011]

Have what is called a magic box for embroidery software. The program will run with no problem but when it comes to writing a card with the design it says it does not recognize the port. The box is plugged into a usb port in the front of the computer. How do I get the usb to recogize the box/ or the box to recognize the port?

Does it do the same thing on a different USB port on the same computer?

Does the "magic box" require special drivers? Who makes the device?

 

[henrah]

Yes it does the same on all usb ports. No it does not require special drivers. OESB makes the devise. Had this same problems once and they told me what to do on the phone but they no longer take calls.

 

[hedwar2011]

It does indeed require drivers for proper functionality. The manual is located HERE and indicates as such.

There is more information about getting it to work with Windows 7 found HERE .

Hope this helps

 

[henrah]

Have see all OESD has to say about the drivers/manuals/windows 7 and have done all that. My program works just the way it says to do it...then when it is time to write the card the usb port is unrecognized. Maybe I am not explaining it correctly, but it seems to be a problem with the usb port not with windows running the program or recognizing the actual box?? Thanks for your help anyway and taking the time to answer me.