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Usb

Last response: in Windows 7
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Have what is called a magic box for embroidery software. The program will run with no problem but when it comes to writing a card with the design it says it does not recognize the port. The box is plugged into a usb port in the front of the computer. How do I get the usb to recogize the box/ or the box to recognize the port?

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henrah said:
Have what is called a magic box for embroidery software. The program will run with no problem but when it comes to writing a card with the design it says it does not recognize the port. The box is plugged into a usb port in the front of the computer. How do I get the usb to recogize the box/ or the box to recognize the port?


Does it do the same thing on a different USB port on the same computer?

Does the "magic box" require special drivers? Who makes the device?

Have see all OESD has to say about the drivers/manuals/windows 7 and have done all that. My program works just the way it says to do it...then when it is time to write the card the usb port is unrecognized. Maybe I am not explaining it correctly, but it seems to be a problem with the usb port not with windows running the program or recognizing the actual box?? Thanks for your help anyway and taking the time to answer me.
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