Printer not printing just black and white?

jaoneal87

Honorable
Nov 19, 2012
1
0
10,510
Hello everyone and thank you for taking the time to read and answer my question. I am an IT professional and I have had a continuing problem with a workstation still printing in color after I have changed the printing preferences to strictly black and white. The type of printer I am setting up is a networked xerox 7125. I would love to enable the accounting feature of the printer, but the department that the printer resides in doesn't want that feature enabled. I am really at a loss and any ideas would be greatful.