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Windows 7 error

Last response: in Windows 7
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Anonymous
a b D Laptop
a b $ Windows 7
May 9, 2010 4:45:22 AM

I had windows xp on my laptop but it crashed, so I took it to a computer shop to get it fixed and was talked in to getting windows 7 put on the laptop. Now it says windows 7 is not a genuine version. How can I just replace it with windows xp again due to so much other software issues with windows 7?

More about : windows error

May 9, 2010 4:59:21 AM

what software issues are you talking about?

if it says its not a genuine version its either an illegal copy (in which case the store you got it from needs to give you a real copy, or get in alot of trouble) or it hasn;t been registered.

either way, i would just go back to them and tell them to fix it. don't let them talk you into spending any more money, just fix the issues they are obliged too.

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a b $ Windows 7
May 9, 2010 5:29:29 AM

how much did they charge you to install Win7, do you still have XP installation CD, if the computer came with XP in the beginning, get a disk from the MFG
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a b $ Windows 7
May 9, 2010 9:35:51 PM

Mrbenz05,

Did they give you a genuinely labeled Windows 7 DVD with a product key? If you have the product key, have you attempted to enter it and reactivate?

Jessica
Microsoft Windows Client Team
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