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Windows 7 home premium shutdown problem

Last response: in Windows 7
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January 19, 2013 1:19:03 PM

Hello, My lap top is working fine other than an annoying problem where when I select shut down from the start menu nothing happens! Any ideas?
a b $ Windows 7
January 19, 2013 2:35:20 PM

mark713king said:
Hello, My lap top is working fine other than an annoying problem where when I select shut down from the start menu nothing happens! Any ideas?


run cmd.exe (as a admin)
type the following command:
powercfg.exe /energy
it will generate a report that you can view in notepad. The report will indicated why the system did not shutdown. Services like a shared media player can block the computer from sleeping.
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!