Windows 7 home premium shutdown problem

Hello, My lap top is working fine other than an annoying problem where when I select shut down from the start menu nothing happens! Any ideas?
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  1. mark713king said:
    Hello, My lap top is working fine other than an annoying problem where when I select shut down from the start menu nothing happens! Any ideas?


    run cmd.exe (as a admin)
    type the following command:
    powercfg.exe /energy
    it will generate a report that you can view in notepad. The report will indicated why the system did not shutdown. Services like a shared media player can block the computer from sleeping.
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