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Hoping my g-card isnt the issue

Last response: in Laptop Tech Support
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March 1, 2011 2:58:19 AM

About a year ago i had purchased a laptop from cyperpowerpc, awesome computer awesome price.

i chose this compu for two reasons, gaming and working in 3dsmax etc.

my problem:
i cannot play games it resets/restarts everytime. I used to be able to play games i did reset the windows and since then i had problems and my compu gets hot.

i can work for hours on 3ds max and any 3d program. with no problems

i believe that my graphic card is damaged and overheats, but doesn't 3ds max use the graphic card heavily or no? are there more things to try to see if my g-card is damaged or no.

here is the stats of my compu; dxdiag

Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Language: English (Regional Setting: English)
System Manufacturer: COMPAL
System Model: CANTIGA_
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 4090MB RAM
Page File: 2488MB used, 5912MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9600M GT
Manufacturer: NVIDIA
Chip type: GeForce 9600M GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0649&SUBSYS_003114C0&REV_A1
Display Memory: 2287 MB
Dedicated Memory: 497 MB
Shared Memory: 1789 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum,nvd3dumx.dll,nvwgf2um, nvwgf2umx.dll
Driver Version: 7.15.0011.7631 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 8/9/2008 09:01:00, 5885952 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4509-11CF-BF6A-3A2001C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0649
SubSys ID: 0x003114C0
Revision ID: 0x00A1
Revision ID: 0x00A1

More about : hoping card isnt issue

March 1, 2011 4:04:45 AM

I remember being kicked out of games by my graphics card (screen goes black and windows said "graphics card has failed and recovered"). It happened because I installed Windows 7 on top on Windows Vista and forgot to update the graphics driver. Maybe you need to update your video drivers?

But your graphics card may also have gone bad. Can you tell us what exactly happens when you fire up a game (detailed)?

Also, avoid double-posting :p 
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March 8, 2011 7:28:19 PM

Bacterius said:
I remember being kicked out of games by my graphics card (screen goes black and windows said "graphics card has failed and recovered"). It happened because I installed Windows 7 on top on Windows Vista and forgot to update the graphics driver. Maybe you need to update your video drivers?

But your graphics card may also have gone bad. Can you tell us what exactly happens when you fire up a game (detailed)?

Also, avoid double-posting :p 


sorry for the double post i didnt know any of my posts post, had internet problems.

after i start a game any game it starts perfectly plays for a bit then it restarts the computer.
i do not get any graphic glitches or anything just boots. it doesnt matter what game (old low requirements or high requirements) or what settings i set the game on.

thank you for your help. i have also ran the rivatuner thing for nvidia or atitools, forgot which, but it will run the test for about 15 minutes before it boots.
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March 14, 2011 7:07:01 AM

I believe your graphics card is damaged. Are you using the proper drivers for your graphics card?
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March 14, 2011 3:01:35 PM

yea, i am i believe so to, i was just hoping there was something i wasnt looking at.

i will have to see what kind of card is compatible with my laptop
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March 21, 2011 3:33:59 AM

i reinstalled the same g-cards and played age of conan for about an hour and burn out so it was the g-card don't know why i had the same cards installed from the manufacturers website but it seems like all is go.

thank you for your help
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