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Hp wireless mouse 2.4 Ghz stops tracing movements

Tags:
  • Mice
  • Hewlett Packard
  • Wireless Mouse
  • Peripherals
Last response: in Computer Peripherals
December 2, 2012 7:55:36 AM

Hello,

after a month of use without problems, suddenly my mouse stopped working correctly. Usually it works for a few minutes, sometime seconds, and then it stops tracing movements. The wheel works so I can scroll pages, but the cursor doesn't move anymore. The only way to make it work (for a few minutes) is by turning using the HP mouse suite for dongle pairing. I noticed that this usually happens if I raise the mouse from the surface which I do sometimes unconsciously. However it happens also without raising it. How come this didn't happen before? The mouse is new, I bought it a month ago and never had this problems before. Anyone has an idea of what could be the problem? Thanks.

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December 2, 2012 9:59:04 PM

It might be a failing mouse. I would get it replaced with a new one.