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Unable To "Connect" Device To Sync

Last response: in Windows 7
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Anonymous
a b $ Windows 7
May 9, 2010 10:32:21 PM

Hello,Windows Media Player unable to recognize my iPod Shuttle in order to synchronize, even though previuos version was used to downloadd and sync all of music. The":setup sync" in the dropdown is also "grayed out". How can I re-install a working Windows Media Player?
a b $ Windows 7
May 10, 2010 12:10:59 AM

There is nothing wrong with Windows Media Player.
iPods want to sync with iTunes (and iTunes only thanks to Apple).

Did you previously have a Windows Media Player plug-in that you used to your iPod Shuffle? You'll need to get another plug-in utility program installed to use Media Player for syncing.
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