Computer keeps freezing during install

doriwallace

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May 10, 2010
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Hello,
I bought a Dell XPS m2010 laptop on ebay. I am trying to install windows 7 and it keeps freezing. I could really use some help.
 

jokersmiles85

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Feb 13, 2010
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What kinda of hard drive does it have in it a ssd or just a hard drisk. If it still had a normal hard disk drive it could be messed up or have a bad sector in it seeing how you did by it off ebay. If thats so then go to newegg.com and look up a replacement for it you can get a pretty good deal on newegg on a new hard drive.
 

doriwallace

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May 10, 2010
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18,510

It freezes at the 'Starting Windows' screen. The curser shows up in the upper left corner and can't be moved at all. Nothing else happens.