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Tom's Hardware > Forum > Windows 7 > General Discussion > [Solved] Strange Windows 7 stutter

[Solved] Strange Windows 7 stutter

Forum Windows 7 : General Discussion [Solved] Strange Windows 7 stutter

Best answer from WR2.

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I am getting some wierd stutter going on with my pc

 

The specs:

 

E4500 Core 2 Duo 2.2ghz
XFX 9800GT
2 HDD's
4GB Kingston RAM
Xcilio 500Watt Goodpower
Gigabyte P35-DS3l Rev 2.0
ASUS PCE-N13 Wireless card
Windows 7 Home Premium 64-bit

 

What happens is that sometimes while using my pc normally, the mouse will stutter and won't respond for half a second and if there's audio playing, it will distort for that half-second too and this will go on for a few seconds

 

Here's what I do know for sure:
It doesn't matter what program is playing audio, it will stutter (Winamp, WMP, Youtube)

 

On some computers it is possible to recreate this audio stutter by going into the device manager and scanning for hardware changes while there is audio playing.

 

The cpu temps do not go up and the usage percentage in the task manager doesn't spike up either.

 

In CPU-Z the voltage does not change.

  


My audio drivers are up to date (Realtek HD Audio). My motherboard drivers are up to date. I've reinstalled Windows 7 twice to fix this yet it still happens randomly.

 

Any ideas?

Message quoted 2 times
Message edited by fuzz_buttt on 05-10-2010 at 09:49:53 PM
Reply to fuzz_buttt
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Uninstall WinAmp.
Have Windows Task Manager running using the Performance tab. (Also use Option - Always on top so you can see what's going on).
Test and report. Try to reproduce the problem and note if the CPU utilization pegs out at 100% during the stutter.

Then switch to the Process Tab. Reproduce the problems and see if you can spot the process name that shoots up in CPU % column. You can click on that CPU column twice to have it sort if order of % to make it easier to spot

Reply to WR2

WR2 wrote :

Uninstall WinAmp.
Have Windows Task Manager running using the Performance tab. (Also use Option - Always on top so you can see what's going on).
Test and report. Try to reproduce the problem and note if the CPU utilization pegs out at 100% during the stutter.

Then switch to the Process Tab. Reproduce the problems and see if you can spot the process name that shoots up in CPU % column. You can click on that CPU column twice to have it sort if order of % to make it easier to spot


Thank you for your input but like I stated, when this happens the cpus usage does not shoot up. And it doesn't just happen with winamp. My point is that the pc is stuttering randomly, and if there is any audio playing from any source, it will distort. It's as if the pc wants to lock up.

Reply to fuzz_buttt

fuzz_buttt wrote :

Thank you for your input

You're welcome.
I actually have a pretty good idea what the problem is but you may find someone else you feel you can better work with.

Reply to WR2

fuzz_buttt wrote :

I am getting some wierd stutter going on with my pc

The specs:

E4500 Core 2 Duo 2.2ghz
XFX 9800GT
2 HDD's
4GB Kingston RAM
Xcilio 500Watt Goodpower
Gigabyte P35-DS3l Rev 2.0
ASUS PCE-N13 Wireless card
Windows 7 Home Premium 64-bit

What happens is that sometimes while using my pc normally, the mouse will stutter and won't respond for half a second and if there's audio playing, it will distort for that half-second too and this will go on for a few seconds

Here's what I do know for sure:
It doesn't matter what program is playing audio, it will stutter (Winamp, WMP, Youtube)

On some computers it is possible to recreate this audio stutter by going into the device manager and scanning for hardware changes while there is audio playing.

The cpu temps do not go up and the usage percentage in the task manager doesn't spike up either.

In CPU-Z the voltage does not change.




My audio drivers are up to date (Realtek HD Audio). My motherboard drivers are up to date. I've reinstalled Windows 7 twice to fix this yet it still happens randomly.

Any ideas?




I am having the same issue - but am thinking it is do to a cordless mouse? Maybe?

Reply to joojoo1234

fuzz_buttt wrote :

I am getting some wierd stutter going on with my pc

The specs:

E4500 Core 2 Duo 2.2ghz
XFX 9800GT
2 HDD's
4GB Kingston RAM
Xcilio 500Watt Goodpower
Gigabyte P35-DS3l Rev 2.0
ASUS PCE-N13 Wireless card
Windows 7 Home Premium 64-bit

What happens is that sometimes while using my pc normally, the mouse will stutter and won't respond for half a second and if there's audio playing, it will distort for that half-second too and this will go on for a few seconds

Here's what I do know for sure:
It doesn't matter what program is playing audio, it will stutter (Winamp, WMP, Youtube)

On some computers it is possible to recreate this audio stutter by going into the device manager and scanning for hardware changes while there is audio playing.

The cpu temps do not go up and the usage percentage in the task manager doesn't spike up either.

In CPU-Z the voltage does not change.




My audio drivers are up to date (Realtek HD Audio). My motherboard drivers are up to date. I've reinstalled Windows 7 twice to fix this yet it still happens randomly.

Any ideas?


Also think about turning of indexing or windows backup - just throwing things out.. might be indexing - Also look for a conflict between your hard drive and your audio card - same irq? I had this problem with a conflict with my firewire and hardrive on the same irq...

Reply to joojoo1234

joojoo1234 wrote :

I am having the same issue - but am thinking it is do to a cordless mouse? Maybe?


I don't know. I'm using a wired USB mouse. Never had problems with it.

Reply to fuzz_buttt

I found what may be the problem. It seems that everytime I get high network usage from my wireless card, my pc stutters.

Reply to fuzz_buttt

Hi There,

I have the same problem.

Windows 7 64 bits ultimate. Intel core I7 920, 12 GB

Tried the DPC Latency Checker, checked mem usage, processor usage, disk activity, etc.

Can't find a problem there. Tried different mouses, wireless and wired usb.

It seems a problem in Windows 7 64 bits usb. I read some articles in different forums.

There is only one workaround that helps and that is to use a mouse- usb to PS2 converter. But my wireless Trust mouse doesnt work on that.

Sometimes its moving fluency and then all at sudden it starts stuttering.

Reply to Anonymous

WR2 wrote :

See if this might help you out: DPC Latency Checker tool


I'm using it and I found one spike but it's so isolated. I'm certain it's my wireless card. It's a brand new card that I got to replace my linksys WMP54G since it didn't have drivers for Windows 7. The problem only happens when I have a torrent going on and I'll get random 100% spikes in the network usage graph in the Task manager.

Reply to fuzz_buttt
Best answer

First thing to test might be to lower the process priority on your torrent program. How to Permanently Set Process Priority

Reply to WR2

WR2 wrote :

First thing to test might be to lower the process priority on your torrent program. How to Permanently Set Process Priority


Thanks. I'll consider this in the future. :D

Reply to fuzz_buttt

I'm having the same problem. I'm running Win7 64bit, and I'm POSITIVE the source of the choppy video and audio is my wireless card. As soon as I dissable the card the problem instantly goes away. I'm running an Asus PCE-N13 wireless card. If anyone knows of a solution it'd be greately appreciated

Reply to Anonymous

I had the same problem yesterday and now fixed....just go to control panel then system and device manager. unninstall the wireless card not just disactivating...when done restart your pc and reinstall the card with the last driver you can find on asus website...everything's fine now...very important to uninstall the old drive cause it wont update if you dont.

Hope ist gonna work!

Reply to samking1489

hi i had the same problem for ages i have tried all of the suggestions that different forums had but this time it has actually cured the problem

Thankyou soooo much

Reply to Anonymous

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