Keyboard not working windows 7

Hello,
The enter and arrow keys have stopped working on my keyboard and the computer is relatively new. I was using the standard keyboard that came with the computer. So, I changed the keyboard to a spare one I have and the same issue is happening. All of the other keys work fine. Can you help?
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  1. Duplicate post , there is no need to make several posts. If someone knows the answer it will be answered. All the posts in the sub-menus appear in the main menu , so you don't need to make a post in the different menu's.
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