A few day's ago I started encountering freezing issues when on google chrome and skype. They'd usually last for about 5-30 seconds as the title suggests when it happens I can still move the mouse but during the longer freezes the mouse will go unresponsive. So far I've only encountered one freeze that has forced me to hold down the power button to turn off the laptop. The processes i've done so far to fix this s are an Advanced System care full scan, ccleaner, defraggler , disk doctor (part of advanced system care ) clean result, Ive also done a boot time self test by pressing F10 at start (sorry im not sure exactly what this is ) the memory test came clean, and the HDD self test failed the first time i did it on test 2 (comprehensive) saying Error: read memory. I re-did it yesterday and it passed all 3 tests.
The freezes usually occur when I click on an application and it takes an abnormal amount of time to load and then it freezes. Also I've noticed general degradation in overall performance things take longer to load games are much slower. I don't know what's causing this but I'm at my wits end any help would be greatly appreciated, thank you
This is my first post on this website so if I got any of it wrong I'm sorry.
The freezes usually occur when I click on an application and it takes an abnormal amount of time to load and then it freezes. Also I've noticed general degradation in overall performance things take longer to load games are much slower. I don't know what's causing this but I'm at my wits end any help would be greatly appreciated, thank you
This is my first post on this website so if I got any of it wrong I'm sorry.