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BSOD msahci.sys

Last response: in Windows 7
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January 25, 2013 2:52:33 PM

I am getting a BSOD on my Dell Studio 1535 that's been upgraded to Win7. Sometimes this happens after using the computer for an hour and sometimes it happens after 15 minutes. I've tried to manually cause the error to help diagnose but I can't seem to find the cause.

This is the report that I get from Blue Screen View

******
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000000a (0x0000000100000000, 0x0000000000000002, 0x0000000000000001,
0xfffff80002a8872c)

*** ntoskrnl.exe - Address 0xfffff80002a80c40 base at 0xfffff80002a04000 DateStamp
0x4e02aaa3

******

I've ran memtest and got 0 errors from 2 passes. I had both sticks of ram in while I ran this test.

Also, I'm not sure if this is related or not but my cd/dvd drive no longer is functioning correctly. It still reads cd/dvd's but it automatically ejects the disc randomly. The laptop has a touch sensitive media button row above the keys and the eject button is flashing on and off.

Is there anymore info that I need to post to help diagnose my problem?

More about : bsod msahci sys

January 25, 2013 3:31:02 PM

There is also this...

012513-40653-01.dmp 1/25/2013 9:35:56 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000000 00000000`0000000b 00000000`00000000 fffff880`0104f191 msahci.sys msahci.sys+2191 x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\012513-40653-01.dmp 2 15 7601 277,328
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a b $ Windows 7
January 25, 2013 3:42:24 PM

Hello... any loss of communication to your DVD drive, will cause your hardware and software to respond/react in an error response... remove/un-plug your drive and see if problem continues.
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Related resources
January 25, 2013 4:10:21 PM

Look in device manager to see if you have any driver problems.
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a b $ Windows 7
January 25, 2013 4:25:57 PM

make sure you start with the newest intel chipset driver from intel then go to other drivers ethernet/sound and make sure you install the newest drivers for windows 7.
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a b $ Windows 7
January 25, 2013 4:28:29 PM

If u r system (processor,gpu,smps)fan has any damage the system overheat quickly so protect from more damage the system shutdown without any error message like bluescreen message.
so check all fans are working correctly and clean the dust from cpu.
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a b $ Windows 7
January 25, 2013 4:30:38 PM

Want more speed : switch system to classic theme . Update OS and antivirus (Automatically detect and install latest best driver and fix all issues).
Full Scan with "SUPERANTISPYWARE" pro (after successful deleting virus uninstall this) .
Use game booster software (freeware) for disable some useless services . Update bios and hdd firmwares . Oc system . Etc...
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