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New PC - BSOD

Tags:
  • Blue Screen
  • Windows 7
Last response: in Windows 7
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January 25, 2013 10:29:58 PM

Hey guys,

So I built myself a gaming computer this November, but I have had BSOD issues since I installed windows. There are two main types of crashes I get:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
BUGCODE_USB_DRIVER

The crashes happen most often when I am downloading games off of steam or surfing the internet. I'm assuming it has something to do with the network drivers. However, I'm not sure. I would post the dmp files, but I apparently don't have permission to access them. I need help with that as well.

EDIT: specs-

CPU: Intel Core i5-3570K 3.4GHz Quad-Core
CPU Cooler: Cooler Master Hyper 212 Plus
Motherboard: Asus P8Z77-V LK ATX LGA1155
Memory: Patriot Viper 3 8GB (2 x 4GB) DDR3-1600
Storage: Seagate Barracuda 2TB 3.5" 7200RPM
Storage: Kingston HyperX 3K 120GB 2.5" SSD
Video Card: haven't bought it yet
Sound Card: Creative Labs Sound Blaster X-Fi Titanium HD
Power Supply: SeaSonic G Series 550W ATX12V / EPS12V

More about : bsod

a b $ Windows 7
January 25, 2013 10:32:55 PM

specs ?
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January 25, 2013 10:34:38 PM

If you go into device manager, can you find your network adapter driver, right click and then click update and see if Windows can find anything?
Failing that, can you find the model of your motherboard? We might be able to help from there unless anybody else has any suggestions?
And apologies if you've already tried the above.
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Related resources
January 25, 2013 10:45:45 PM

Sorry guys. Should have added that.

CPU: Intel Core i5-3570K 3.4GHz Quad-Core
CPU Cooler: Cooler Master Hyper 212 Plus
Motherboard: Asus P8Z77-V LK ATX LGA1155
Memory: Patriot Viper 3 8GB (2 x 4GB) DDR3-1600
Storage: Seagate Barracuda 2TB 3.5" 7200RPM
Storage: Kingston HyperX 3K 120GB 2.5" SSD
Video Card: haven't bought it yet
Sound Card: Creative Labs Sound Blaster X-Fi Titanium HD
Power Supply: SeaSonic G Series 550W ATX12V / EPS12V
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a b $ Windows 7
January 25, 2013 10:45:49 PM

Disable unnecessary I/O devices in BIOS, such as Serial (COM) and Parallel (LPT) ports.
Update your network and USB drivers (straight from the chip makers' website, not motherboard).
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January 25, 2013 10:48:54 PM

neo_classical said:
If you go into device manager, can you find your network adapter driver, right click and then click update and see if Windows can find anything?
Failing that, can you find the model of your motherboard? We might be able to help from there unless anybody else has any suggestions?
And apologies if you've already tried the above.


No need for apologies. I appreciate the help. I did what you suggested, and my network drivers are already up to date. It may not even be the network drivers. That was just my hunch.
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a b $ Windows 7
January 25, 2013 10:55:05 PM

Realtek 8111F network driver:
http://www.realtek.com.tw/downloads/downloadsView.aspx?...

ASMedia USB drivers:
http://www.station-drivers.com/page/asmedia.htm
Make sure you download ' Version 1.16.2.0 Pour Windows Xp/Vista/7/8 32/64bits drivers 18/10/12' from Drivers (1st) section.

Latest Intel chipset drivers:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&...

You can use auto update utility on Intel's site instead:
http://www.intel.com/support/detect.htm
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a b $ Windows 7
January 25, 2013 11:28:17 PM

also check to see the high precision even timer or your motherboards version of it is enabled in bios. (this stops some random offs in vista and windows7/8)
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a b $ Windows 7
January 25, 2013 11:39:13 PM

TheShepherd said:
Hey guys,

So I built myself a gaming computer this November, but I have had BSOD issues since I installed windows. There are two main types of crashes I get:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
BUGCODE_USB_DRIVER

The crashes happen most often when I am downloading games off of steam or surfing the internet. I'm assuming it has something to do with the network drivers. However, I'm not sure. I would post the dmp files, but I apparently don't have permission to access them. I need help with that as well.

EDIT: specs-

CPU: Intel Core i5-3570K 3.4GHz Quad-Core
CPU Cooler: Cooler Master Hyper 212 Plus
Motherboard: Asus P8Z77-V LK ATX LGA1155
Memory: Patriot Viper 3 8GB (2 x 4GB) DDR3-1600
Storage: Seagate Barracuda 2TB 3.5" 7200RPM
Storage: Kingston HyperX 3K 120GB 2.5" SSD
Video Card: haven't bought it yet
Sound Card: Creative Labs Sound Blaster X-Fi Titanium HD
Power Supply: SeaSonic G Series 550W ATX12V / EPS12V


You can access the dump files by following the information found HERE .

There is a program called Blue Screen View that you can use to view the .dmp files and it should indicate what file is causing the BSODs. We can take guesses at what is causing it but this will help eliminate all the different variables. If you're unsure how to read them, upload them to a cloud storage like Skydrive and I can take a look for you.
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January 26, 2013 8:15:17 PM

hedwar2011 said:
You can access the dump files by following the information found HERE .

There is a program called Blue Screen View that you can use to view the .dmp files and it should indicate what file is causing the BSODs. We can take guesses at what is causing it but this will help eliminate all the different variables. If you're unsure how to read them, upload them to a cloud storage like Skydrive and I can take a look for you.


https://skydrive.live.com/redir?resid=1CB16ACD34AC81F3!113

I zipped all of the dmp files from this month and uploaded them.
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