Archived from groups: alt.sys.pc-clone.dell (More info?)
Hi-
One of my clients is getting a "Primary hard drive not found" error on
a Dell 4550. They don't have any of the original disks. It was bought
and recently shipped from Singapore. Does the 4550 have a set of
diagnostics I can download, or does F12 start the diags, if you know?
I already suggested they re-seat the hard drive, and apparently that
didn't help. I've never seen the machine (or the client<g>!). The only
Dell CDs I have are for my D800 laptop, but I don't think those will
do any good.
I'm assuming that if re-seating the HD doesn't help it might have been
damaged in transit, but I'd like to have some diags to try
nonetheless. So should F12 start them up on this? It does have a
floppy drive, so I'll at least take along a boot floppy and CD. Seat
o' my pants, here (this happens tomorrow)! I'll do some more research,
but if anyone can help in the meantime, that'd be great!
TMIA-
Susan
Hi-
One of my clients is getting a "Primary hard drive not found" error on
a Dell 4550. They don't have any of the original disks. It was bought
and recently shipped from Singapore. Does the 4550 have a set of
diagnostics I can download, or does F12 start the diags, if you know?
I already suggested they re-seat the hard drive, and apparently that
didn't help. I've never seen the machine (or the client<g>!). The only
Dell CDs I have are for my D800 laptop, but I don't think those will
do any good.
I'm assuming that if re-seating the HD doesn't help it might have been
damaged in transit, but I'd like to have some diags to try
nonetheless. So should F12 start them up on this? It does have a
floppy drive, so I'll at least take along a boot floppy and CD. Seat
o' my pants, here (this happens tomorrow)! I'll do some more research,
but if anyone can help in the meantime, that'd be great!
TMIA-
Susan