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My Computer wont shutdown!!

Last response: in Windows 7
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January 27, 2013 7:13:48 PM

Ever since I updated my Norton 360 my computer has been messing up so I restarted my computer... It says its shutting down but its been like that for more than an 2 hours what do I do? :??: 

More about : computer wont shutdown

a b $ Windows 7
January 27, 2013 7:16:33 PM

press power button IN for 10 seconds...
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January 27, 2013 7:24:08 PM

If that doesn't work use the power supply switch in the back.
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