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External HDD Causing USB Issues.

Last response: in Windows 7
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January 27, 2013 9:41:18 PM

Moving to general can't find the option to delete thread on my phone will delete.this thread when im home.
January 27, 2013 10:05:46 PM

No sorry I should have added that. I am using Windows 7 Professional.
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January 27, 2013 10:36:04 PM

So I deleted Intel Rapid Storage or something like that, a program thats supposed to help with storage and it seems like everything is working fine now.
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a b $ Windows 7
January 27, 2013 10:40:08 PM

That usually isn't the cause of USB related issues. I'm more apt to think it might have actually been your chipset drivers beginning to hiccup.

Did you try removing the USB Root Hubs from Device Manager?
Do the following:
1. Go into Device Manager (however it is you get there)
2. Expand Universal Serial Bus Adapters category
3. Right click each of the USB Root Hubs (one at a time mind you)
4. After right clicking, choose uninstall. The computer will think for a minute and it may prompt you to reboot. DO NOT reboot until you've removed all of them.
5. Once you have all of them removed, reboot the computer.
6. After the reboot, Windows should rebuild all the USB Root Hub drivers so it may take a minute. It is also best that nothing is plugged into those ports for the time being.

Once the process is finished, go ahead and try your device again.
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a b $ Windows 7
January 27, 2013 10:41:55 PM

cae009 said:
So I deleted Intel Rapid Storage or something like that, a program thats supposed to help with storage and it seems like everything is working fine now.


The Intel Rapid Storage Technology software is used to help identify problems with a drive and allows you to see the health information in regards to those drives. It's not a necessary thing to have as there are other alternatives out there.
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