Dumping physical memory (BSOD) just before shut down

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Last response: January 28, 2013 10:32 PM in Windows 7

dwikur77

January 27, 2013 10:04:30 PM

Dear all, please help me in my problem.

My desktop PC always turn to BSOD just before turning off. After I give shut down command, then logging off and shutting down screen, the screen turns to blue with 'dumping physical memory' message, then restarts, preventing the PC to turn off automatically. This problem occurs after I install the graphics driver for ATI Radeon Xpress 200 Series, integrated on Intel D102GGC2 board. The driver I used was ATIGFX_ALLOS_8.27.060616.035083_PV.EXE , and I use Windows 7 32-bit.

What caused this problem? Is it because the driver or the board not compatible to Win 7?

Thanks for your help!

Dwi

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JefferyD90

January 27, 2013 10:14:25 PM

Who is the manufacture of the motherboard. Please give name and model.

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JefferyD90

January 27, 2013 10:15:34 PM

And according to this http://www.intel.com/support/motherboards/desktop/sb/CS... that chipset is only supported in Windows XP.

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dwikur77

January 28, 2013 8:19:45 AM

I see.

The driver may be developed for Windows XP or 2000, but when installed in Windows 7, it works properly, except the BSOD when shutting down. Is there a trick to overcome this problem? I need Win 7 for networking this PC to my laptops, which all using Win 7.

Many thanks!

Dwi

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JefferyD90

January 28, 2013 10:32:02 PM

Well, there may be a reason that it doesn't work with Windows 7. Honestly, messing with drivers never turns out good. Only thing I can recommend is reinstalling windows correctly to ensure that you did your *** right.

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