Finerprint Tags: Laptops Sony Vaio Last response: April 14, 2011 2:08 PM in Laptops & Notebooks Share sidiTamam April 13, 2011 12:57:21 PM hi there, i reinstalled the windows on my Sony VAIO Laptop/ VGN TZ 37, Viesta ultra and the fingerprint is not working, and not even appeaing please help thank you More about : finerprint | E-mail me updates | Report abuse Register or log in to remove hang-the-9 Laptop Expert April 13, 2011 4:40:48 PM http://www.sony-asia.com/support/product/vgn-tz37gn/dow..., install the "To install Touch Chip Fingerprint Coprocessor" file. | Report abuse sidiTamam April 13, 2011 11:35:01 PM hey addict, i did, but it does not work still! | Report abuse hang-the-9 Laptop Expert April 14, 2011 1:33:24 PM Did you install the correct OS for the system that was on there before? | Report abuse sidiTamam April 14, 2011 1:58:01 PM hang-the-9 said:Did you install the correct OS for the system that was on there before? do you mean Operating System. I used to have Vista, and I installed Viesta Ultimate. hope that is ok. | Report abuse hang-the-9 Laptop Expert April 14, 2011 2:08:00 PM Both Vista, should not have any issues because of that. If you look in device manager does it show up? Are there any programs installed for configuring the reader? Check in Control Panel also see if there is a fingerprint reader icon. | Report abuse Register or log in to remove Ask the community Publish Tom's Hardware>Forum>Laptops & Notebooks>Finerprint> Related ressources: ForumLaptop memory question More resources Read discussions in other Laptops & Notebooks categories Battery Acer Asus Dell Hewlett Packard iPad Toshiba Vaio !