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After resetting my acer laptop back to factory settings the erecovery sticks on

Last response: in Laptops & Notebooks
a b D Laptop
April 14, 2011 2:03:43 PM

my acer 5315 sticks on number 7 from 8 after doing a restore to factory settings,what can i do to get past this please thanks
a b D Laptop
April 26, 2011 3:39:27 PM

I guess media is corrupted, like scratches or something similar; will need to contact Acer to send you another set of recovery media.
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