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Laptop troubleshooting

Last response: in Laptops & Notebooks
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April 17, 2011 5:21:09 PM

I'm currently trying to help a friend out with her laptop. Its a Dell Inspiron PP12L. Current issue is the monitor is not working. I'm just trying to save her documents and pictures. I've tried to hook up a monitor to the laptop(which i figured wouldnt work because I know on my current laptop its a option you'd have to be logged into windows to do). Any other ideas how I can get ahold of the files on her hard drive?


thanks in advance.

More about : laptop troubleshooting

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a c 572 D Laptop
a b C Monitor
April 17, 2011 5:22:40 PM
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Hello bweliky;

The best way is to remove the hard drive from the laptop and attach it to a PC.
You can then access the files as a 2nd hard drive.
a c 572 D Laptop
a b C Monitor
April 17, 2011 5:25:12 PM

PP12L does not seem to be a Dell Inspiron model number.
April 28, 2011 5:18:28 PM

Best answer selected by bweliky.
!