Nero's Back It Up Image Tool does not show up.

Tom's Hardware, Nero 9 backitup image tool is not visible when it loads up. It is for Windows 7. It loads in a Linux platform.
The first time I loaded it, the users interface was there. I accidentally killed the power. Then when I had gone back to reload the Nero BackItUp Image Tool,
no more user interface. I tried several times to reload the DVD, but no satisfaction. There is an xterm which I can access. I not very versed at Unix or Linux. But I can learn. what command will bring the user interface back? Can you assist. Bilbat may have a solution.
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  1. Hello The Sea,

    I am a Nero employee and would like to help you.

    Did you try updating Nero to the latest version and creating a new recovery disk? You can download a free update for your Nero 9 installation by visiting the following page:

    If the problem persists, you can contact our technical support at any time:

    Or seek for help in the My Nero community:

    Best regards
  2. Thank you for your reply.
    However, before I visited this site I sent you guys (Nero) at service and technical support an email of the problem. Since I came to this site I have sent two more request for help. I guess you are the help, so Thank you.

    I hope this works. I'm downloading the update as I type. I'll let you guys know how it goes.
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