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Nero's Back It Up Image Tool does not show up.

Tags:
  • Configuration
  • Tom's Hardware
  • Nero
  • Windows 7
Last response: in Windows 7
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May 13, 2010 3:21:21 PM

Tom's Hardware, Nero 9 backitup image tool is not visible when it loads up. It is for Windows 7. It loads in a Linux platform.
The first time I loaded it, the users interface was there. I accidentally killed the power. Then when I had gone back to reload the Nero BackItUp Image Tool,
no more user interface. I tried several times to reload the DVD, but no satisfaction. There is an xterm which I can access. I not very versed at Unix or Linux. But I can learn. what command will bring the user interface back? Can you assist. Bilbat may have a solution.

More about : nero back image tool show

May 20, 2010 1:57:05 PM

Hello The Sea,

I am a Nero employee and would like to help you.

Did you try updating Nero to the latest version and creating a new recovery disk? You can download a free update for your Nero 9 installation by visiting the following page:
http://www.nero.com/eng/downloads-nero9-update.php

If the problem persists, you can contact our technical support at any time:
http://www.nero.com/eng/support-form.html

Or seek for help in the My Nero community:
http://my.nero.com

Best regards
m
0
l
May 20, 2010 8:16:39 PM

Thank you for your reply.
However, before I visited this site I sent you guys (Nero) at service and technical support an email of the problem. Since I came to this site I have sent two more request for help. I guess you are the help, so Thank you.

I hope this works. I'm downloading the update as I type. I'll let you guys know how it goes.
m
0
l
!