Any opinions on whether the warranty upgrade on a Presario notebooks is going to be better if I get Best Buy's own plan, or Compaq's? Both Compaq and Best Buy seem equally horrible to deal with; the good thing about BB is I can just bring in the computer and talk to a person, without going through phone hell, right?
Differences between Best Buy's 3-year ($250) and Compaq's 3-year ($170):
- BB covers failures due to normal wear & tear AND power surges; Compaq metions neither.
- BB covers normal battery 'fatigue'
- BB has 3-repair 'No Lemon' clause
- Compaq has 24/7 phone tech support; BB apparently has none. But I'm not an idiot and can't imagine a problem coming up after Compaq's standard,included year of phone support that could be solved just over the phone anyway.
- neither covers accidental (Compaq also has a $350 plan covering accidents and power surges.)
(I'd rather just not have to get a laptop, but that's what I need...)
Thanks much.
Differences between Best Buy's 3-year ($250) and Compaq's 3-year ($170):
- BB covers failures due to normal wear & tear AND power surges; Compaq metions neither.
- BB covers normal battery 'fatigue'
- BB has 3-repair 'No Lemon' clause
- Compaq has 24/7 phone tech support; BB apparently has none. But I'm not an idiot and can't imagine a problem coming up after Compaq's standard,included year of phone support that could be solved just over the phone anyway.
- neither covers accidental (Compaq also has a $350 plan covering accidents and power surges.)
(I'd rather just not have to get a laptop, but that's what I need...)
Thanks much.