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Moms' Laptop

  • Laptops
Last response: in Laptop Tech Support
April 24, 2011 5:15:53 PM

My mother got a Laptop from me.
It is the HP Pavilion dv7-1240us. She asked me to see what I could do. She gave me the unit;
heres whats going on.

the unit was working just fine, then she powered up the other day, and nothing just Lights on the KeyBoard face..HD light on too;
There is nothing on the screen.,,at all. "Black" not blue.
Just to add' don't know if it matters but I put in my windows cd, booted up heard alot but nothing showing up on screen.
CD - ROM running, so then I let the battery die.. recharged and tried to boot samething.
So, My mom took it to BestBuy GeekSquad... they said around 2 to 300 to fix it but didn't tell her what was wrong.. HHHUUMMM ??
Money??? maybe something simple, but they see Dollar signs and a women they can take advantage of..

Any ideas,??
Thanks to people like you and your Knowledge.. Dominic

More about : moms laptop

a c 571 D Laptop
April 25, 2011 2:24:00 PM

Hello dominic909;

Have you tried connecting an external monitor yet?

A couple more ideas:
May 2, 2011 9:10:42 PM

Sorry for not adding that.. Yes I did. nothing.
I'm going to check out the site you sent...