My laptop came with windows 7 installed. It crashed I guess because of a virus. It is all cleaned but I did not get a windows 7 disc or back it up. I cannot get online or on the computer. How do I get the installation disc?
You normally have to order the discs separately. You could try restoring to the "out of box" state by powering on and pressing the number "0" key right after you press the power on button. This at least would get you back up.