Still not working. If it's a hardware thing the store will work with me. I just don't know what to make of this. Has anyone else had problems with not being able to type or access the browser. Letters do not print but just bring up windows about the history or bookmarks etc.
It is behaving like that because the computer thinks the Ctrl key is pressed down. I know this because the hotkey for those types of actions require the Ctrl key + whichever letter to be pressed.
Try hooking up an external USB keyboard and see if the same thing happens.
If it does the same thing you have a couple of options:
1) With the computer not being very old, you can perform a reinstall using the hidden recovery partition put there by Acer (this is assuming the partition is still intact)
2) Return it to the store explaining to them that there is a hardware problem with the keyboard on the computer.
The issue may resolve itself upon reinstalling but it could also be a bad connector for the keyboard itself.