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[Solved] Windows 7 Hangs after login, stays on welcome screen

Last response: in Windows 7
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February 2, 2013 9:48:59 PM

Hello,

My laptop hands at the Welcome screen...has done this before once or twice, but today it does not straighten out after restarting.

I am not tech savvy...plus I am 70 years old and skittish about trying some of the suggestions I read on here

I have a relatively new laptop...maybe a couple of years old.

Thanks

Mary
February 3, 2013 2:15:07 PM

If you can go for a windows reinstall
Does windows boot up in safe mode
Try booting up in safe mode and uninstall any software installation you did before this problem started.
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February 12, 2013 11:22:05 PM

Xttony said:
If you can go for a windows reinstall
Does windows boot up in safe mode
Try booting up in safe mode and uninstall any software installation you did before this problem started.



Thanks, but I had not installed any new software. Unless it was a mess up in updates or upgrades.
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June 2, 2013 8:40:10 PM

Hi,

We have experienced this also, we tried going into safe mode, then try doing a system restore.
After that it worked well! thanks!
hope this helps!
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!