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Lost Wireless function and internet on laptop

Last response: in Laptops & Notebooks
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May 20, 2011 3:39:33 PM

I gave a 2008 Dell Laptop that suddenly lost internet and wireless connectivity. I tried "restore" and several built-in solutions, but nothing works. The windows and regular computer function seems to be working normally

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a b D Laptop
May 20, 2011 9:24:46 PM

did you check that your wireless switch is in the ON position?

Did you do any hardware/software installations prior to disfunction?

Go to your device manager and check for identified faults.

Check event viewer for any red flags.

Is the laptop still on warranty? If it is I recommend you hurry up and call support so they can replace the wireless card in case it went dead.
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a b D Laptop
a b F Wireless
May 20, 2011 10:07:07 PM

+1 to AntiZig

If you see a fault in device manager it may have gotten too hot and cooked.
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May 20, 2011 11:38:29 PM

Silly question, have you tried right clicking on the wireless icon and selecting repair? If you have where does it get stuck?
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May 28, 2011 2:26:02 AM

Best answer selected by Bruce_02.
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May 28, 2011 2:36:18 AM

AntiZig said:
did you check that your wireless switch is in the ON position?

Did you do any hardware/software installations prior to disfunction?

Go to your device manager and check for identified faults.

Check event viewer for any red flags.

Is the laptop still on warranty? If it is I recommend you hurry up and call support so they can replace the wireless card in case it went dead.


Thanks. I'll try the wireless switch (think I tried this without success, but...I'll try again) I'll also look at device mgr and event viewer (I don't ever use these, but I'll figure out how to see them and look for problems).

As to warranty, I'm out of that - the laptop is 3 years old, worked very well, and is seldom used. It never had any serious problems until now.

I'll get back to you after trying
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a b D Laptop
May 31, 2011 2:24:30 PM

To open event viewer: Start > Run> type in EVENTVWR > hit enter
to open device manager: start > right click on My Computer > properties > go to Hardware tab > select Device Manager button
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