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NEED HELP!

Last response: in Windows 7
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February 4, 2013 12:04:16 PM

Hello,
dell inspiron 560 desktop turns on, can see the Windows logo, but screen is black and won't do nothing. I ran diagnostics test on HDD and BIOS and all passed. not sure what to do next.

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a b $ Windows 7
February 4, 2013 12:22:09 PM

Boot from the windows DVD and try a repair.
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February 5, 2013 2:14:28 PM

Thank you, I did and it's working.
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February 7, 2013 12:07:18 PM

Thank u all, I was able to get the computer to start and log on to windows. However, now I have a horrible virus that will not let me access none of my file, programs, or c drive. I installed Malware Bytes and it doesn't pick up any virus. Any suggestions!
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February 7, 2013 1:13:28 PM

How do you know that it is a virus, MBAM is not for viruses.
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February 7, 2013 1:54:29 PM

wen i logged in, i got a bunch of pop ups came up and the only way i was able to do anything was in safe mode. i was able to uninstall a lot of unwanted software including a PC cleaner. however, wen i try to access my c drive or any of my files it tells me that access is denied. it wont allow me to delete any icons on my desktop, it tells me access denied also.
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February 7, 2013 2:06:11 PM

Do you have second PC or laptop to get programs from Internet to load into troubled Inspiron?
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February 7, 2013 2:08:13 PM

Yes I do.
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February 7, 2013 3:44:49 PM

You welcome, and if you would have some hardware issues after just post it here.
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!