When i set up toshiba laptop windows 7 loaded as 32 bit not 64 bit even though I

Hello,
when i set up toshiba qosmio laptop windows 7 loaded as 32 bit not 64 bit even though I selected 64 bit. The control panel is reporting it as 32 bit and with only 2.98gig of ram usable out of 4 gig. I have 1 gig graphics on board, so I don't think the missing gig is for graphics. Does anyone have any ideas? I need the 64bit for Adobe cs4
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More about when toshiba laptop windows loaded
  1. Toshiba normally install x86 on the hdd recovery partition, you should get a dvd with x64 on it.
  2. Hello ufoundlou,

    Just a bit of FYI to understand the issues with 32-bit and 64-bit OS upgrades and later options that may or may not be available to you later:
    When upgrading from Windows Vista to Windows 7 you must upgrade the version currently installed within Windows Vista to the corresponding version in Windows 7. I.E. Windows Vista Home Premium to Windows 7 Home Premium; Windows Vista Business to Windows 7 Professional; and Windows Vista Ultimate to Windows 7 Ultimate. You also cannot upgrade a 32-bit operating system to 64-bit -- to migrate from 32-bit to 64-bit will require a custom install.

    Additionally, you will not be able to "upgrade" from a 32-bit version of Windows 7 to 64-bit -- the architecture between the two is too drastically different to allow such a change. To learn more about the differences between a 32-bit operating system and 64-bit please go to the following link: http://bit.ly/2aT3xP

    I hope that helps you out!

    You can also find lots of information on Windows 7 here in our Springboard website:
    http://technet.microsoft.com/en-us/windows/default.aspx

    Thanks again,
    John M.
    Microsoft Windows Client Support
  3. Though, if he gets 64 bit media isn't he able to do a clean install of 64 bit W7?
  4. das_stig said:
    Toshiba normally install x86 on the hdd recovery partition, you should get a dvd with x64 on it.



    No disks were supplied. I had to make your recovery disks myself.
    Cheers ufoundlou
  5. windows7guy said:
    Hello ufoundlou,

    Just a bit of FYI to understand the issues with 32-bit and 64-bit OS upgrades and later options that may or may not be available to you later:
    When upgrading from Windows Vista to Windows 7 you must upgrade the version currently installed within Windows Vista to the corresponding version in Windows 7. I.E. Windows Vista Home Premium to Windows 7 Home Premium; Windows Vista Business to Windows 7 Professional; and Windows Vista Ultimate to Windows 7 Ultimate. You also cannot upgrade a 32-bit operating system to 64-bit -- to migrate from 32-bit to 64-bit will require a custom install.

    Additionally, you will not be able to "upgrade" from a 32-bit version of Windows 7 to 64-bit -- the architecture between the two is too drastically different to allow such a change. To learn more about the differences between a 32-bit operating system and 64-bit please go to the following link: http://bit.ly/2aT3xP

    I hope that helps you out!

    You can also find lots of information on Windows 7 here in our Springboard website:
    http://technet.microsoft.com/en-us/windows/default.aspx

    Thanks again,
    John M.
    Microsoft Windows Client Support



    Mate this is a brand new laptop. I am not upgrading from anything. When I started the laptop it commenced to install Windows 7 and gave me the option of installing it as 32 or 64 bit. I selected 64 but it installed as 32. I have since done a clean install and it is all good.
    Cheers ufoundlou
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