Fatal error directx window 7 unknown error

Hello,
Dear sir i have problem on my laptop during i running a game when game start on running page and close and shown display error, There is no attachment order/file otherwise i send you a error ( Fetal error:Couldn,flip DirectX error message Unknown error ) please help me about this error
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More about fatal error directx window unknown error
  1. game? where you get it from?
  2. reinstall directx from Microsoft.
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