Hello,
I recieved a HP G62 340US about a year ago. A couple months back, around christmas, the computer stopped booting. It hung at the windows 7 starting screen. I ran a test and the long dst failed. I bought a new seagate 500Gb hard drive and reinstalled windows 7 (from the recovery disks that I had to buy). My computer has been working fine since about a week ago. When I opened Firefox or wordpad, I would get a BSOD. I found out it was a problem with my fonts folder. If I try to open the fonts folder, I get another BSOD. Then today I opened Photoshop and another BSOD. When my computer restarted, It said hard drive failure is immenent, then I preformed hard drive diagnostics. SMART passed, short dst passed, and long dst failed. Last week when I preformed the test, everything passed. I am worried that my hard drive will die again soon. Could it be that the hard drive is corrupted where the font folder is?
Failure ID:QC7VBS-5LI6H6-XXD0141-61DJ03
Product ID:XH066UA#ABA
COMPUTER:
Windows 7 64 Bit Home
8 GB upgraded ram
My hdd is:
Seagate Momentus Thin ST500LT012 500GB 5400 RPM 2.5"
Should I include the dump for the bsod as well?
I recieved a HP G62 340US about a year ago. A couple months back, around christmas, the computer stopped booting. It hung at the windows 7 starting screen. I ran a test and the long dst failed. I bought a new seagate 500Gb hard drive and reinstalled windows 7 (from the recovery disks that I had to buy). My computer has been working fine since about a week ago. When I opened Firefox or wordpad, I would get a BSOD. I found out it was a problem with my fonts folder. If I try to open the fonts folder, I get another BSOD. Then today I opened Photoshop and another BSOD. When my computer restarted, It said hard drive failure is immenent, then I preformed hard drive diagnostics. SMART passed, short dst passed, and long dst failed. Last week when I preformed the test, everything passed. I am worried that my hard drive will die again soon. Could it be that the hard drive is corrupted where the font folder is?
Failure ID:QC7VBS-5LI6H6-XXD0141-61DJ03
Product ID:XH066UA#ABA
COMPUTER:
Windows 7 64 Bit Home
8 GB upgraded ram
My hdd is:
Seagate Momentus Thin ST500LT012 500GB 5400 RPM 2.5"
Should I include the dump for the bsod as well?