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Computer updates Windows 7 EVERY time it shuts down

Last response: in Windows 7
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February 8, 2013 2:32:49 AM

I have an HP 6320y computer with Windows 7 and running Kaspersky Antivirus. Every time it shuts down i get a message that it is performing one Windows update... even when I might shut down ten times during the day. What's going on here? how do I stop this?
a b $ Windows 7
February 8, 2013 2:36:33 AM

It sounds like you have a windows update that's failing, so it's trying to update every time, and failing every time.

Go into windows update and try do it manually.
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February 8, 2013 7:23:14 PM

Thanks for the above link. I downloaded and installed it, but the problem persists. Windows Updates indicates error code 646 and KB2754670.
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a b $ Windows 7
February 8, 2013 7:29:16 PM

That update is for Microsoft Works 9. Do you use this?

Try downloading the update manually from here - http://www.microsoft.com/en-gb/download/details.aspx?id...

Also could try the system update readiness tool:
32-bit http://www.microsoft.com/en-us/download/details.aspx?id...
64-bit http://www.microsoft.com/en-gb/download/details.aspx?id...

Not sure if it has one, but maybe run a repair install on Works?
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February 14, 2013 11:06:52 PM

Best answer selected by ronbloom.
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a b $ Windows 7
a b α HP
February 15, 2013 9:14:59 PM

This topic has been closed by Brett928S2
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