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Hp probook 4320s shift keys stop working(not the sticky keys problem)

Tags:
  • Hewlett Packard
  • Probook
  • Keyboards
  • Laptops
Last response: in Laptop Tech Support
June 12, 2011 6:03:38 AM

hi
I have a very strange problem with my keyboard. both shift keys have gone mad. randomly they stop working(most of the time they don't work). the problem is not on windows, since i have the same problem entering the bios password. the only keys with this problem are shift keys, all the other keys work perfectly. and the stranger part is, sometimes if i move the laptop the keys work just one time and then return to not-functioning. what's more, when they are un-functional, sometimes if i press "shift + [" or "shift + ]" or "shift + \" it kinda works.
any suggestions would be appreciated

More about : probook 4320s shift keys stop working sticky keys problem

September 22, 2011 6:04:59 AM

saam82 said:
hi
I have a very strange problem with my keyboard. both shift keys have gone mad. randomly they stop working(most of the time they don't work). the problem is not on windows, since i have the same problem entering the bios password. the only keys with this problem are shift keys, all the other keys work perfectly. and the stranger part is, sometimes if i move the laptop the keys work just one time and then return to not-functioning. what's more, when they are un-functional, sometimes if i press "shift + [" or "shift + ]" or "shift + \" it kinda works.
any suggestions would be appreciated


same here. i bought my probook 4320s in riyadh, ksa. im finding ways to fix this problem or better take it to HP service center.. whew.. please anyone help us. :sweat: 
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