Sign in with
Sign up | Sign in
Your question
Closed

Seagate Releases Firmware to Fix HDD Bricks

Last response: in News comments
Share
January 22, 2009 10:46:45 PM

I bought a 500gig SATA drive from Seagate that went bad after a few weeks, and sent it to Seagate under warrenty. They sent me a PATA drive in return. I'll never buy Seagate again. Too bad they bought Maxtor, I liked Maxtor, but I won't buy them, either.
Anonymous
January 22, 2009 11:42:19 PM

SEAGATE IS NOT PROVIDING FREE DATA RECOVERY! read what drives owners
were told, just read at seagate forums! all they saying is the date is safe but not accessible, problem is you can fix it with a firmware upadte since the driver is not seen in BIOS.. to be continued.......
Related resources
January 22, 2009 11:49:31 PM

I posted this update in a previous thread:

Seagate has released new firmware ISO's for effected HDD's. See this Seagate Knowledge Base article: Firmware Update for ... ST3500320AS, ST3500620AS, ST3500820AS, ST3640330AS, ST3640530AS, ST3750330AS, ST3750630AS, ST31000340AS [207951]

Please note that these updates appear to be drive specific and are ISO files. You will need to create a bootable CD to update the appropriate firmware. Seagate has included instructions on How to burn an .iso image onto a CD [201431]

Note that Alex Feinman’s ISO Recorder (Freeware) is the only free burning software they mention, but I believe you would be successful using the excellent (and free) ImgBurn version: 2.4.2.0. Just follow the instructions for creating a bootable disc from an ISO file.

Hope this helps.

RE: http://www.tomshardware.com/forum/6867-55-seagate-firmw...
Anonymous
January 23, 2009 12:36:16 AM

Does anyone remember "Sticktion"? I had a Dell server that ran non-stop for three+ years with 5x 36gb Seagate 7200 RPM drives. I powered the unit down to move it into a new cabinet - power up and four of the five drives would not spin up. As an Internet provider with 15 thousand email accounts on the system, I completely freaked out ! I was able to get the drives started again by hefting the server in my arms and giving it a firm twist while pushing the power button.

Boy, did I have some nice words for Seagate support ! Up side - the drives ran another 5 years around the clock without a problem, you just had to juggle the server when the power was cycled. - Oh, and Seagate sent me brand new drives and did not ask for the old ones back for my trouble.

There is a reason that Seagate rules the HD world.
January 23, 2009 1:05:12 AM

They are a day too late. After I noticed Western Digital was offering 5 year warranties on thier drives, I purchased one from them hoping to have better luck.
January 23, 2009 1:32:16 AM

i have better luck with seagate drives but this issue is very inconvenient. good thing i won't be buying yet a TB drive, maybe in 6 months.
January 23, 2009 3:30:31 AM

g0rillaThey are a day too late. After I noticed Western Digital was offering 5 year warranties on thier drives, I purchased one from them hoping to have better luck.


Did you get paid $0.65 to write that, pal?
January 23, 2009 3:54:35 AM

hey guys i have a question,
i have a pair of seagate barracuda 7200.11 500GB drives that i bought back in december, to replace a broken MaxLine Pro 500GB drive.. i bought them because of seeing tons and tons of positive reviews about them.. sadly, right after i bought them, bad posts about failing drives started showing up.. my model number is ST3500320AS. they are in a RAID0 configuration on intel's ICHR9. they have not failed yet, my great concern is should i opt for the firmware upgrade released today, to leave it alone until they do fail, or maybe they never fail at all??
January 23, 2009 3:56:06 AM

Tiger Kinghey guys i have a question,i have a pair of seagate barracuda 7200.11 500GB drives that i bought back in december, to replace a broken MaxLine Pro 500GB drive.. i bought them because of seeing tons and tons of positive reviews about them.. sadly, right after i bought them, bad posts about failing drives started showing up.. my model number is ST3500320AS. they are in a RAID0 configuration on intel's ICHR9. they have not failed yet, my great concern is should i opt for the firmware upgrade released today, "or" to leave it alone until they do fail, or maybe they never fail at all??

January 23, 2009 3:56:35 AM

Well, at least they got a fix out. Even though they took far longer than they should have if you ask me.

I have always had good luck with WD, Seagate drives just don't perform as well in my experience.
January 23, 2009 3:57:42 AM

Tiger Kinghey guys i have a question,i have a pair of seagate barracuda 7200.11 500GB drives that i bought back in december, to replace a broken MaxLine Pro 500GB drive.. i bought them because of seeing tons and tons of positive reviews about them.. sadly, right after i bought them, bad posts about failing drives started showing up.. my model number is ST3500320AS. they are in a RAID0 configuration on intel's ICHR9. they have not failed yet, my great concern is should i opt for the firmware upgrade released today, to leave it alone until they do fail, or maybe they never fail at all??


Wait a few days and see what people have to say about the firmware update. The last one Seagate release actually provoked the problem.
January 23, 2009 10:08:24 AM

Seagate needs to be cheaper than other HDD maker after this as I am not buying Seagate at the same price.

I bought two 7200.11 1.5TB drives at $199 each and they are retailing for $110 after four months while still remaining the biggest drive.
January 23, 2009 1:26:32 PM

When you buy (or repackage) Maxtor, this is what you get.
January 23, 2009 1:51:20 PM

oh god i have 2x 500gb segadrive hard drives.....they havent failed yet...I really don't want to loose my data....
January 24, 2009 5:47:17 AM

I flashed my Thailand-built ST3500320AS yesterday evening with the new firmware. No issues so far. The drive as now seen 4,027 power-on hours of service.

Nero 8 Essentials was used to create the boot CD.
Anonymous
January 25, 2009 7:57:01 PM

I never liked Maxtor.
Maxtors costed perhaps $25 less than seagates, but when I bought maxtors between 2000 and 2005, all of them lasted no longer than 2,5 years (some dying after 1 year when warranty expired)!

I bought a seagate baracuda 250GB about 4 years ago,and that one is still working fine today!

This made me decide never to buy a maxtor again!
I'm glad this article mentioned Seagate bought maxtor; Now I'll probably only go with Western Digital.
January 27, 2009 12:37:32 PM

guy, how to flash firmware to USB external box, thanks.
I use notebook computer.
Anonymous
January 28, 2009 2:58:06 AM

Time to offer 5 year warranty again...
why did they go back to 3 years???
Anonymous
February 1, 2009 3:15:14 PM

I've been running an external Seagate 1.5TB drive since December when it was purchased with no issues. I'm waiting for this to get all settled before I try flashing the drive.
February 3, 2009 8:09:26 PM

Both 750GB drives I had fail this month were 7200.10, not 7200.11.

They both refuse to be seen by the BIOS. I have noticed that my hard drives' longevity has dropped significantly since the purchase of MAXTOR. Did Seagate start dropping in MAXTOR quality disks into their Desktop disks? Supposedly, I thought MAXTOR was going to be released at a lower price point and with a shorter warranty (3 year instead of 5). But I haven't had any of these drives last more than a year yet.

I'm going crazy, since I haven't had great luck with WD drives either -- admittedly, it was a small sample size, but I tried a 1TB green drive and it was DOA. Since I live about 40 miles from my nearest Fry's store.
May 31, 2009 4:38:56 AM

hi dears,
my seagate 500gb barracuda 7200.11 drive is not detected by my bios anymore, as I searched the internet its firmware is the problem, how can I fix this, or upgrade my drive, while its not detected by my bios?

regards.
July 3, 2009 5:57:28 PM

@ alimoni
hi dears,
my seagate 500gb barracuda 7200.11 drive is not detected by my bios anymore, as I searched the internet its firmware is the problem, how can I fix this, or upgrade my drive, while its not detected by my bios?

I AM HAVING THE SAME QUESTION TOO
Anonymous
October 21, 2011 11:50:54 AM

During the last six years, I personally used seagate Hard disc as indicated to others friends and customers,too. However, after I faced so many damage with this H.D I changed my mind and in that moment I just buy Hd Western.
December 7, 2011 8:54:35 PM

My Seagate Maxtor HDD decided to stop working so I requested help from Seagate, did I get any help NO!. They were not interested, the useless workers or something similiar. I shall never buy any product associated with Seagate ever again because of there inept attitude and there inability to have hard drives that work has lost them lots of customers.
Anonymous
December 8, 2012 1:43:34 PM

Seagate has removed the support page mentioned in this article
!