OEM socket 478 2GHz P4 for $168!

FatBurger

Illustrious
Just wanted to let you guys know that <A HREF="http://www.edgemicro.com" target="_new">EdgeMicro</A> is selling P4s for an unbelievably low price. They'll accept orders at this price for today only, so bust a move if you want to grab one. I'm almost tempted, but I'll wait for Northwood.
Details are at <A HREF="http://www.hardocp.com" target="_new">HardOCP</A> if you want further info.

Their website seems really slow ATM.

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FatBurger

Illustrious
I hate online retailers like this. From HardOCP.com:

Kyle:
It apparently does not even help to call now days and ask about the pricing and say it seems ridiculously low. They verified it on the phone and due to lacking Net laws on pricing, they can still pull the rug out from under us and ride all the nice free publicity they got. No $168 2GHz P4s today as verbally promised. They suck...

Dear customer,

I am contacting you regurding your recent order. It seem there was a typo on the price. Notice your order has been cancelled. For further information on this please give us a call on this matter.

Thank You
Jason Hernandez
1(800)796-5188
Save Hundreds of Dollars on Thousands of Products!
Edge XXXXX
www.domainremoved.com

FYI, I am NOT a customer unless I bought something and they spelled "regurding" wrong....

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MeTaLrOcKeR

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So this was indeed just a hoax ?!?!?

some people, what they'll do to make money, jesus christ....

-MeTaL RoCkEr

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FatBurger

Illustrious
I'm not sure if it's a hoax or a misprint, but I'm filing a complaint with the FTC right now.

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njeske

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That is 100% illegal. If they advertise a price, they are required by United States law to honor it. Take them to court FatBurger!!


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Kelledin

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Damn, at just the same time I click on this thread, I'm over at [H] and read the EdgeMicro vs. Kyle thread in General Mayhem.

I, for one, won't go near EdgeMicro now, and I'm considering joining the "email crusade" for Kyle. Sons of bitches. :mad:

Kelledin
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FatBurger

Illustrious
Actually, there are no laws regarding that. I spent about an hour over at the FTCs website doing the research.

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njeske

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That sucks. I could have sworn that there was some law about that. I would call the FTC if they have a consumer help line or something that talk to one of them about it.

In any case, I think we should start of THGC boycott of them!! :wink:


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phsstpok

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I think it's the same as the deal with printed flyers. You know the crap like, "...not responsible for typographical errors"

I believe there should be legislation. A website should be like a brick and mortar store, if a price is posted it should be honored. Let the vendor purchase some kind of insurance against mistakes. The consumer should not be penalized.

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phsstpok

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You might want to learn the vendor's physical location. There's a small chance the local state may have different consumer protection laws.

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peteb

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Don't know about the US, but in the UK, any vendor has the ability to not sell a product at the marked price.

I think it runs something like the advertisment of a price is an indication of a willingness to enter into a contract of sale. Until such time as a price has been mutually agreed upon there is no contract and either the seller or the buyer may withdraw.

The difference now is with Internet stores, the concept of offering a price is mixed with advertising. If they distributed advertising specifically claiming the price of the product and then withdrew it, that would be baiting and probably liable to consumer trading penalties. If, however, the price was merely listed alongside others and not intended to 'draw' potential customers (as would be the case of mis-pricing in a store) then I think there would be no recourse.

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peteb

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Oh yeah, and 2 things:

The consumer should not be penalized.
The consumer is not penalised, he or she has lost nothing from this. They cancelled the orders (as I understand it). Now, if they had not cancelled but 'upgraded' the order in an attempt to cover it, or - for instance - allowed you to buy a mobo, memory and cpu, then only cancelled the cpu then the consumer has 'lost out' and should be entitled to protection. The vendor, in that case, is deliberately attempting to increase sales of related products through mis-representing a single product.

Let the vendor purchase some kind of insurance against mistakes
I'd rather they withdrew mis-prices and kept their overall prices lower. If the vendors are forced to buy insurance, the only people who pay for it are us....

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FatBurger

Illustrious
They're in Springfield, OR. About a 3 hour drive for me, I'm tempted to go egg the place. Want to come, Mat?

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phsstpok

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I don't know the particulars of the canceled transactions so this is all hypothetical. I said the customer was penalized I did not say he lost money, although it could happen.

Here are a couple of examples how I think the customer is penalized.

He loses time in his purchases. Making a purchase, which appears to be a completed deal, only to learn it has been cancelled, well he has purchase the item elsewhere. This is not fun, especially during the holidays. This is especially true he doesn't check his order status or his email for a while. (We are are getting close to the critcal time of having shipped arrive before the holidays.

He loses time after he becomes aware of the cancellation. I don't know about you, but if this happened to me I wouldn't just trust the vendor saying the purchase was cancelled. I'd have to make sure my credit card wasn't charged. If it were charged make sure I was recredited. If If I am not mistaken, a credit is not automatic, at least not as far as one's credit limit is concerned. If your last purchase reached your limit then you could possibly be barred from further purchases. (OK, I'm stretching the example here). I still think the consumer is "penalized".

Now, if they had not cancelled but 'upgraded' the order in an attempt to cover it, or - for instance - allowed you to buy a mobo, memory and cpu, then only cancelled the cpu then the consumer has 'lost out' and should be entitled to protection.
As I said, I don't know the particulars. Are you sure partial shipments weren't charged and shipped?



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phsstpok

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Sorry, I'm responding out of sequence but I agree with much of what you are saying here. Your idea of a contract sounds reasonable.

On the other hand, I can also look at this in different way. Hasn't the consumer entered into the deal with the reasonable assumption of completion? Hasn't the vendor, by allowing the use credit cards, (automated or not), accepted funds for the purchase (assuming the consumer's card was charged). This sounds very much like a completed contract but where one party (the vendor) decided, after the fact, he didn't get a fair deal.

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phsstpok

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Don't know about the US, but in the UK, any vendor has the ability to not sell a product at the marked price.
This is true here in US, as well. I believe it varies by state but I don't think there is single law to guarantee that a customer gets the ticket price. Usually the merchant will accomodate the consumer within reason. I think if a $32.99 toaster were accidentally marked $23.99 then most like the merchant would sell it at that price. He would then quickly pull all the mismarked items off the shelves. I doubt very much that $601.99 refrigerator would leave the store for a mismarked price of $106.99. (Sorry, I don't know the US/UK exchange rate).

Maybe another refrigerator example would help here.

Suppose, you walk into a store to purchase a $600 refrigerator for the sale price of $182. This is almost an unbelievably good bargain! You provide you credit card to complete the deal. You then go home and wait for delivery. The next day, the store gives you a phone call and leaves the following message on you machine, "We are sorry, the price you saw at our store was not correct. We cannot sell the item to you at that price. It will not be delivered. We are re-crediting your card. Have a nice day! Please shop again."

Is this ok with you? It's not with me.


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peteb

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Suppose, you walk into a store to purchase a $600 refrigerator for the sale price of $182. This is almost an unbelievably good bargain! You provide you credit card to complete the deal. You then go home and wait for delivery. The next day, the store gives you a phone call and leaves the following message on you machine, "We are sorry, the price you saw at our store was not correct. We cannot sell the item to you at that price. It will not be delivered. We are re-crediting your card. Have a nice day! Please shop again."
But in that case you have a contract - you signed the credit card slip and obtained a receipt for your purchase, even though the goods are not delivered.

I would consider that submitting a web form or sending an email is effectively making an offer to the vendor - like walking up to the cash till. Until the vendor responds and confirms your purchase and charges your card, I suspect you have very little legal standing.

I agree on your points regarding the hassle and time, plus the doubt - and also I do not have any more information than you as to the nature of the attempted and cancelled orders. Possibly the consumers were genuinely financially impacted. Of course regarding shipping time and xmas deadlines, unless the vendor was promising delivery on all orders before xmas, they could reasonably claim not to have delayed anyones xmas shopping...

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phsstpok

Splendid
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But in that case you have a contract - you signed the credit card slip and obtained a receipt for your purchase, even though the goods are not delivered.
I don't know about in the UK but we do not yet have electronic signatures the US. I consider my providing private information like my home telephone number and email address as the closest thing to a signature. I consider the electronic invoice as my receipt. In fact, it often is your receipt if the transaction does complete.

I would consider that submitting a web form or sending an email is effectively making an offer to the vendor - like walking up to the cash till. Until the vendor responds and confirms your purchase and charges your card, I suspect you have very little legal standing.
My only response to this is the vendor often does charge my credit card immediately. I even get an acknowledgement of this within moments via email. Does this constitute an acceptance? and if so does a later cancelation constitute a breach of contract?

Now, I'll argue your side for a bit. I just looked at an "invoice" from a memory vendor. At the bottom it states, "...This order acknowledgment is not a contract..." It goes on and mentions things like credit review, product availability, not responsible for errors in prices, etc.

I have no problem with this. The vendor is just covering themselves. I do have a problem with statements like this when they are only made at the end of the process, after the consumer has completed his part of the online transaction.

Some vendors do not yet have even this much available at their sites.

So I ask, "Just what does the consumer have a right to assume?"

Phsstpok


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peteb

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Sorry - In the store, you buy your fridge - that is a real purchase, with a contract, even thought the goods are being shiipped on afterwards...

If the vendor cancels after charging your card, well - difficult. You see, until you actually pay your bill, you don't own the goods, your credit card company does. technically once you have to pay the bill, then you get sh|tty...

I think the customer always has to be on the lookout nowadays, especially doing business on the 'net.

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AmdMELTDOWN

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>They're in Springfield, OR. About a 3 hour drive for me, I'm tempted to go egg the place. Want to come, Mat?

LOL! is that a date?


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phsstpok

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Sorry - In the store, you buy your fridge - that is a real purchase, with a contract, even thought the goods are being shiipped on afterwards...
What make a store purchase a "real purchase" and the online purchase not real?

In my mind the semantics are exactly the same.

If the vendor cancels after charging your card, well - difficult. You see, until you actually pay your bill, you don't own the goods, your credit card company does. technically once you have to pay the bill, then you get sh|tty...
I completely disagree with this. Your credit cards give you an unsecured line of credit, no escrow or collateral is required. The bank does not own your goods you are simply contractually bound to repay the loan.



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FatBurger

Illustrious
LOL! is that a date?

I just figured he'd want to come. Maybe Jollygrinch too. You can come if you want, I don't know what part of the country your from, though.

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why

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A contract requires an offer, an acceptance and consideration. The ad is just the offer. You accept the offer by ordering and tendering your consideration. This is the basic rule of contracts. If the vendor has charged the card they are generally going to be bound at that point. There are some specific rules which apply to ads, however.

In addition, there are statutes in most US jurisdictions which prohibit deliberately false advertising. This is quite difficult to prove, however.