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USB Mouse suddenly stopped working in Windows 7 on a Toshiba Satellite

Last response: in Windows 7
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February 12, 2013 4:28:58 PM

Hi, I was playing League of Legends when this happened and when the game loaded into the world the mouse just stopped responding and never kicked back on.

I've restarted the computer, pulled the battery for a few minutes, turned legacy usb on/off, right click and uninstalled all universal USB controllers (then restarted to get windows to reinstall them), tried different mice on the problem computer, tried the mouse on a different computer (it worked), pretty much every solution i've found on the internet so far from people with similar issues of usb mice/keyboards suddenly stopping and never coming back using windows 7.

I consider myself above average for tech lingo so don't hold back with the technical solutions! I'm actually going to go to toshiba's website and check if they have any drivers that I could download/update.

More about : usb mouse suddenly stopped working windows toshiba satellite

a b $ Windows 7
February 12, 2013 4:35:05 PM

when you plug the mouse in does the led under is on ?
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February 12, 2013 4:41:08 PM

One two model yes, on another microsoft model no. I've tried 3 separate mice so far.. a Razer Naga, an older logitech wireless dongle model (the one i've been using with the computer for years), and a newer wireless microsoft dongle mouse.

Off Topic: Is that a peach faced lovebird? Or some kind of fancy finch? Can't really tell from the small picture.
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a b $ Windows 7
February 12, 2013 4:42:53 PM

Do other usb devices (ie thumbdrive) work in the USB slot, if they do it's pobably not the USB driver.

Wondering if there is a setting to disable usb mouse so that only the touchpad can be used. There is a way of disabling the touchpad when an external mouse is used (windows 7) - so not sure if visa versa.
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February 12, 2013 4:50:01 PM

RetiredChief said:
Do other usb devices (ie thumbdrive) work in the USB slot, if they do it's pobably not the USB driver.

Wondering if there is a setting to disable usb mouse so that only the touchpad can be used. There is a way of disabling the touchpad when an external mouse is used (windows 7) - so not sure if visa versa.


Checking with an external HDD now. I was wondering the same thing about the settings but would that make sense for it to just randomly happen shortly after switching to a full screen application?

Edit: The external HDD connects just fine. So I guess it isn't the USB drivers. I'm stumped on this one.
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a b $ Windows 7
February 12, 2013 4:52:35 PM

Normally NOT, but anything is possible.

On using a HDD in usb 2 port. Recommend using a powered enclosure or a powered hub. USB 2 is limited to 0.5 Amps which is only 2.5 Watts. Many HDD will draw more tan this starting up and when read/write is inprogress. So this would not be a good check of the USB +5 output. It will check the data lines.
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February 12, 2013 4:55:16 PM

I'll check with a thumb drive fast.

Edit: Thumb drive works 100% as well.
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a b $ Windows 7
February 12, 2013 5:09:48 PM

That should indicate that port and driver is OK, not 100% but probably a windows problem.
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February 12, 2013 5:10:51 PM

Any idea which direction to point me in to attempt to fix this?
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a b $ Windows 7
February 12, 2013 5:15:43 PM

Found this



usb mouse wont work

--------------------------------------------------------------------------------

I booted with Windows 7 dvd and chose repair. before doing anything else rebooted and after that mouse worked fine
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February 12, 2013 5:20:50 PM

Nothing there. Maybe you forgot to link it?
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a b $ Windows 7
February 12, 2013 5:30:06 PM

NO link This person solved his problem (Mouse stoped working By "I booted with Windows 7 dvd and chose repair. before doing anything else rebooted and after that mouse worked fine"

Also found that seveal people with this problem - Remove Battery and disconnect ac adaptor, leave for 15 Minutes. Re-install batery and power on.

Link to this problem seems as it it a lott more common than I would like to think. and does point to a windows 7 problem that uSoft has not addressed.
http://www.google.com/#hl=en&sugexp=les%3B&gs_rn=2&gs_r...

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February 12, 2013 5:37:04 PM

Ok thanks Chief. I attempted a battery removal once already but only left it out for about 1 minute. I'll give it another try.
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February 12, 2013 7:01:13 PM

No dice. Still not working sadly.
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a b $ Windows 7
February 12, 2013 7:46:01 PM

you post that microsoft is wireless i would check that if the computer detect it also does this mouse have a on/off switch and the battery are good .
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a b $ Windows 7
February 12, 2013 8:10:46 PM

Cut to the chase and just do a fresh install, if its still not working you have a faulty mainboard, provided the devices all work on another pc.

You could try the usual CHKDSK and SFC commands (in windows), or if you more advanced try stealing the USB HID/Mouse driver from Windows its self and force update the mouse device over its self (yes this can work).

This is not a "common windows 7 problem" the only common thing is clutter, failing hardware, corruption from power cuts etc
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a b $ Windows 7
February 12, 2013 8:15:03 PM

scout_03, do not think battery or pwr switch is problem - He tried it on a 2nd computer and it worked.

apache_lives while I agree it's not a "common" problem as I said "a lot more common than I would like to think"
Probably should have phrased it better. But I was surprised at the Number of people reporing this - kind of more than the Blue moon - LOL.
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February 13, 2013 3:57:11 AM

Got a Razer Naga to finally recognize and install. Followed by the Microsoft wireless mouse. Still no dice with the original wireless logitech G8 that I bought in 2008 though.
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a b $ Windows 7
February 14, 2013 1:33:04 AM

what did you do to have them work ?
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March 5, 2013 4:45:46 PM

Moobu said:
Got a Razer Naga to finally recognize and install. Followed by the Microsoft wireless mouse. Still no dice with the original wireless logitech G8 that I bought in 2008 though.


can you PLEASE tell me what you did to get the naga to work i have the exact same problem on a toshiba satelite playing lol and within 2 days of the time this was origionally posted; i have the naga and it just all of a sudden stopped, i instlled drivers likea million times and nothing please help i been mouseless this whole time q.q

might i add that im on windows 7 and the mouse will click on the icons on my main menu however if i click anything else i just get a flash from the icon like its been clicked but nothing opens as well as getting the scroll icon when i click on IE/ff/google chrome and its more then just my naga mouse q.q
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January 20, 2014 8:47:26 AM

RetiredChief said:
NO link This person solved his problem (Mouse stoped working By "I booted with Windows 7 dvd and chose repair. before doing anything else rebooted and after that mouse worked fine"

Also found that seveal people with this problem - Remove Battery and disconnect ac adaptor, leave for 15 Minutes. Re-install batery and power on.

Link to this problem seems as it it a lott more common than I would like to think. and does point to a windows 7 problem that uSoft has not addressed.
http://www.google.com/#hl=en&sugexp=les%3B&gs_rn=2&gs_r...



I am new here and just wanted to thank Retired Chief for his help. My mouse stopped being recognized by my Windows 7/Dell Inspiron, though it worked fine on other computers. Other mice were not recognized either, but a thumb drive was. I did the "remove the battery/unplug the adapter for 15 minutes" solution, and it worked. Mice are recognized and functioning fine now. Many thanks for posting!
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March 3, 2014 1:11:24 PM

Moobu said:
Hi, I was playing League of Legends when this happened and when the game loaded into the world the mouse just stopped responding and never kicked back on.

I've restarted the computer, pulled the battery for a few minutes, turned legacy usb on/off, right click and uninstalled all universal USB controllers (then restarted to get windows to reinstall them), tried different mice on the problem computer, tried the mouse on a different computer (it worked), pretty much every solution i've found on the internet so far from people with similar issues of usb mice/keyboards suddenly stopping and never coming back using windows 7.

I consider myself above average for tech lingo so don't hold back with the technical solutions! I'm actually going to go to toshiba's website and check if they have any drivers that I could download/update.



The exact same thing happened to me while playing League... Thankyou so much for the suggestions people...

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