Dark screen

[manc girl]

hiya everyone, i dnt no where this thread should be, im new to all this, i have a toshiba m30, my screen is very dark
when i dnt have it plugged in, i have tried everything to try and brighten it up but
nothng i seem to do is right, any suggestions would be
appreciated. thanks in advance

 

[Guest]

This topic has been moved from the section Networking to section Laptops & Notebooks by Grumpy9117

 

[WR2]

Hello manc girl;

When you have it plugged into the wall - everything looks normal then?
How old is your battery?

 

[manc girl]

hiya WR2, yes everything looks normal when plugged in, the battery is 6 months old.

 

[WR2]

First think to check is your power saving options in Control Panel.

Put it to High Performance to see if the screen goes dark as part of the power saving profile it's set on now.

 

[manc girl]

already tried that, updated bios frm ver.1.30 to 1.70 but screen is still
dark when run on battery.

 

[WR2]

Everything is pointing at the battery going bad.

 

[WR2]

How much did you play for your last battery - and where did you buy it from?

 

[manc girl]

battery is good for 5 hours so i dnt think its a battery fault

 

[WR2]

What else could it be? It works good on AC power - works bad on battery.
The reason the battery lasts 5 hours is that it's not powering the LCD screen which sucks a lot of power.

How much did you pay for your last battery - and where did you buy it from?
What is the date of manufacture listed on the battery.

 

[manc girl]

i no its not the battery because it as been like this since i have had the laptop, ive had the laptop about 3 years.

 

[WR2]

Is there a reason you didn't mention that in your first post?

 

[manc girl]

lol sorry about that, yer i should of mentioned that but i a new to all this.

 

[WR2]

Trying running an operating system other than Windows.
You can download and burn a 'LiveCD' with Ubuntu linux OS for free.
Just boot the LiveCD and it loads a the whole Ubuntu operating system.
If that is also running on a dark screen while on battery you're ruled out any problem with the OS which leaves only hardware as the problem.

http://www.ubuntu.com/ubuntu
Find the Get Ubuntu: Try it on a CD or USB stick option

 

[WR2]

Also - you still havent answered my questions about your battery. What's up with that?

 

[manc girl]

ok i will try that, thank you for your advice

 

[WR2]

i no its not the battery because it as been like this since i have had the laptop, ive had the laptop about 3 years.

Can you explain why you think this means it might not be the battery? (the current battery, the prior batteries, etc).