I had Purchased the Razer Black-widow not too long ago and i installed synapse with the current version of firmware. When i open up Synapse all i get is please connect a razer synapse 2.0 enabled device. The Keyboard still works as i am typing it right now but when i went to device manager all it said under keyboard was 2 HID Keyboard Device. I went to the control panel and went to devices and printers and there was the black widow i right clicked and it said mouse and keyboard settings.
Please Help im really wanting to use the 5 macro keys
btw its a Black widow ultimate not the 2013 edition
this is typical of razer software, I have a naga as well as a nostro and 2 buddies have blackwidows, one being the 2013 one, and the software for all of our devices is a complete fail. Kinda like the support area and driver area on razers website. They make great peripherals, but when it comes to software, or coding their website, they are well known to fail.
im sorry that i cant provide you any information or help other then reiterating that razer cannot support their devices to save a life. Sorry