Sign-in / Sign-up
Your question

Windows 7 boots to black screen after reinstall

Tags:
  • Windows 7
Last response: in Windows 7
February 13, 2013 11:27:49 AM

So this started out as a driver issue - I couldn't seem to install the updated drivers for my ati radeon hd 5 series (I don't have access to my actual specs right now) video card no matter what I tried. Each time it would seemingly revert to the awful on-board graphics and I would have to perform a system restore to correct it. Rinse and repeat. Eventually, I tried one forum poster's recommendation of updating my bios, which managed to bork the computer so bad that it broke the system restore function altogether. So, time to reinstall windows.

The computer is a dell xps9100 and didn't come with a windows 7 cd, so I restored to the factory image of windows 7 through the advanced boot menu. It seemed to work, but when it rebooted I got the windows logo and then nothing (black screen, no cursor).

I'm assuming this has to do with the graphics card/drivers still, but as you can see from reading the above, I am not very tech savvy. Is there anything I can do from here?

More about : windows boots black screen reinstall

a b $ Windows 7
February 13, 2013 12:23:34 PM

check the boot order and make sure your internal hard drive is first device to boot from
m
0
l
February 13, 2013 12:37:54 PM

If u are not saving anything from your hard drive, start from scratch. Put back in the windows 7 cd....delete the partition(this is where the problem is at.....corrupted files), and install the OS.
m
0
l
Related resources
February 13, 2013 1:02:08 PM

darkmendez said:
If u are not saving anything from your hard drive, start from scratch. Put back in the windows 7 cd....delete the partition(this is where the problem is at.....corrupted files), and install the OS.


There is no windows 7 cd. That's why I had to reinstall from the advanced boot menu. Is there another way to try?
m
0
l
February 13, 2013 7:20:38 PM

Please does anyone have anything else I could try?
m
0
l
a c 270 $ Windows 7
February 13, 2013 8:43:41 PM

check the bios for the first video device. if it the onboard gpu then at post windows is switching to the other video card.
m
0
l