modem crashing only XP pro

I just bought a Diamond Multimedia SupraMax 56i Voice PCI V.92 modem. My system details are as follows:

ABIT KT7A-R mobo
Dual boot XP pro and 98SE operating system

I installed the modem into the 2nd PCI slot, booted into XP, and proceeded to install the drivers supplied with the modem as planned. After rebooting, I no longer had sound, but the modem appeared to have been successfully installed. Whenever i tried to use a sound emitting device, i recieved a windows message claiming the "device was already in use". i thought maybe something was clashing with the sound card (i know how picky this chipset can be with PCI configurations), so i took the modem out, uninstalled it from XP, put it into a new slot, and rebooted. this fixed the sound problem, but XP crashed when it began to find the new hardware. a blue screen with lots of text (more than i had time to read before the OS rebooted itself.) I put it back in slot 2 as well as tried other PCI slots, and it continues to crash when XP begins to sense the hardware. after rebooting the OS without the modem, i get a window stating that "windows has recovered from a serious error." here is the technical info from that error window:

Error Signature:

BCCode : 1000008e BCP1 : C0000005 BCP2 : 804F2906 BCP3 : BA91F76C
BCP4 : 00000000 OSVer : 5_1_2600 SP : 0_0 Product : 256_1

Error report contents:

D:\WINDOWS\Minidump\Mini020303-10.dmp
D:\DOCUME~1\Mark\LOCALS~1\Temp\WER2.tmp.dir00\sysdata.xml

I went and viewed the event viewer and found the error in there as well. here is the info from the entry in the event viewer. It gave the option of viewing the codes in bytes or words. i pasted them both below:


From Event Viewer (Bytes):


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/3/2003
Time: 7:42:51 PM
User: N/A
Computer: NONE
Description:
Error code 1000008e, parameter1 c0000005, parameter2 804f2906, parameter3 ba91f76c, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 34 66 32 39 30 36 804f2906
0040: 2c 20 62 61 39 31 66 37 , ba91f7
0048: 36 63 2c 20 30 30 30 30 6c, 0000
0050: 30 30 30 30 0000



From Event Viewer (words):

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/3/2003
Time: 7:42:51 PM
User: N/A
Computer: NONE
Description:
Error code 1000008e, parameter1 c0000005, parameter2 804f2906, parameter3 ba91f76c, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 38303030
0020: 50202065 6d617261 72657465 30632073
0030: 30303030 202c3530 66343038 36303932
0040: 6162202c 37663139 202c6336 30303030
0050: 30303030



The modem does not cause any of these problems in 98SE. granted, i have not been able to successfully connect to the internet with 98SE yet, but that may be an ISP issue. 98SE does not hang however or crash with the modem installed. it successfully connects to the ISP, i just can't get any data transfer, which makes me think it's an ISP issue.

In case it's helpful, i also installed a logitech cordless mouse and keyboard just prior to installing the modem. i do not know if this is effecting anything, but i do think so.

Does anyone have any idea what is wrong with this modem? Does anyone have any ideas how to keep XP from rebooting itself to "protect" itself so i can work on the modem issue? Any help or info is greatly appreciated.

Mark Rhodes

"It's a dog eat dog world, and I'm wearing milkbone underwear."

forgot to mention, SupraMax has issues with VIA 133A (just to let you know)

..this is very useful and helpful place for information...