Cd or DVD will not play

[Arlene Lovell]

Hello, My Cdplayer on my Toshiba laptop willnot play any video or Audio. It sounds like it is turning but nothing comes on the screen or no audio.

 

[photonboy]

Was it working fine then stopped working?

Try this:
1) Open START->"Computer" to view Windows Explorer.

2) Now insert a disc.

3) Do you see a new drive (probably "D") with anything in it? (audio CD's will just show "tracks" and normal DVD-Video discs will show an "Audio" and "Video" folder).

You can also try a WINDOWS or GAME disc to see if anything pops up.