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Aser aspire 5570Z wont boot up

Last response: in Laptops & Notebooks
July 7, 2011 5:29:01 PM

when i turn on the laptop it won't load up. Then I get a blue screen that says "a problem has been detected and windows has been shut down to prevent damage. disk.sys page_fault_in_nonpaged_area". what do I need? is there a copy of something I can download from the internet to fix this? the computer's safe mode or everything else on various screens I try doesn't work. HELP PLEASE, PLEASE!
a b D Laptop
July 18, 2011 10:50:54 PM

Okay, open up the access panel for the RAM, take it out carefully, and clean the dust off, then re-insert it carefully... (you have to push to pins off the side to release the RAM).

Do the same for the hard drive... something is crashing, physically...