I finally switched over from win 98 to xp and wow what a change. I was surprised that there were no problems whatso ever during installation. Since everything is so messed up compared to win98 I have a few questions. I tried installing an old modem but it didn't work so how do I unistall the damn thing??? It keeps on appearing down on my tray. When I try to shut off my computer I get a blue screen and it restarts instead of shutting off. The problem is the screen is on there for just a few seconds and I can't read what it says. Any suggestions???Last question, what are the service packs and will the 2nd one come out in the huge file like the first one? I have a dial-up so it would take forever to download. Thanks a lot for all the help!!