Icant start my laptop in normal mode only on safe mode when i try to start in no

i cant start my laptop in normal mode. when i start in normal ,mode i stuck in black screen only the mouse pointer is appear, when i wait it reboot again but still i get stuck in black screen
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More about icant start laptop normal mode safe mode start
  1. The last thing you installed is probably not compatible with your system or is causing a conflict. Uninstall it in safe mode, then restart.
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