Palm Treo 650 VersaMail Question - ISP is AT&T

Archived from groups: comp.sys.palmtops.pilot (More info?)

Thanks for the link Jim.

I also found this link:

http://support.cingular.com/cngapp/support/index.jsp

One would think it's simple enough for anyone to understand it, but I'm
still having problems with it. The direction says for Incoming Mail
Server type < pop.yourisp.com > I typed in < pop.1and1.com > comes back
as < err access denied > and also tried < pop.mydomain.com > comes back
as check DNS / IP address can not connect.

As for the SSL I tried both - checking it and un-checking it. I must
have tried a dozen different settings to see if anything would work.

- Chuck

Archived from groups: comp.sys.palmtops.pilot (More info?)

In article <1113360145.152472.103880@l41g2000cwc.googlegroups.com>,
chuckhandywork@yahoo.com says...
> Hi, I just bought a Treo 650 unlocked and my service provider is/was
> AT&T Wireless. I was trying to set-up the VersaMail, however being that
> I'm a painter not a techie, I'm having problems setting it up. My
> primary e-mail is my domain which is hosted by www.1and1.com (it was
> cheap)
>
> VersaMail asks for the Incoming and Outgoing Mail Server. I have no
> clue what to put in there. I tried ns29.1and1.com which is the server
> name for my site but for e-mail I don't know what to put.
>
> I called tech support at Cingular/AT&T and was on hold for 1 hour and
> 20 minutes. I couldn't take it anymore and hung-up.
>
> Would appreciate it if anyone can help me out with this.
>
> - Chuck
>
>

<http://www.grassnet.net/prc/howto/howto_versamail.html&...;

--
Jim Anderson
( 8(|) To email me just pull my_finger

Archived from groups: comp.sys.palmtops.pilot (More info?)

On 2005-04-13 14:42:25 +1200, chuckhandywork@yahoo.com said:

> Hi, I just bought a Treo 650 unlocked and my service provider is/was
> AT&T Wireless. I was trying to set-up the VersaMail, however being that
> I'm a painter not a techie, I'm having problems setting it up. My
> primary e-mail is my domain which is hosted by www.1and1.com (it was
> cheap)
>
> VersaMail asks for the Incoming and Outgoing Mail Server. I have no
> clue what to put in there. I tried ns29.1and1.com which is the server
> name for my site but for e-mail I don't know what to put.
>
> I called tech support at Cingular/AT&T and was on hold for 1 hour and
> 20 minutes. I couldn't take it anymore and hung-up.
>
> Would appreciate it if anyone can help me out with this.
>
> - Chuck

Dear Chuck

The <www.1and1.com&gt; web-site states, in the FAQ section, that the
correct set-up is as follows:

FOR POP3 PROTOCOL
Server Type: POP3
Incoming Server: pop.1and1.com
Outgoing Server: smtp.1and1.com

Account name/Username: Mailbox number (m12345678-0 Can be found under
E-mail Overview)
Password: Your E-mail Password

FOR IMAP PROTOCOL
Server Type: IMAP
Incoming Server: imap.1and1.com
Outgoing Server: smtp.1and1.com

Account name/Username: Mailbox number (m12345678-0 Can be found under
E-mail Overview)
Password: Your E-mail Password

Good luck. Don't mess around with SSL until you have got the basic
system working (you may have to adjust port settings). I personally
prefer SnapperMail to VersaMail, but you should be able to get it to
work OK.

Regards

John

Archived from groups: comp.sys.palmtops.pilot (More info?)

John Webster wrote:
> On 2005-04-13 14:42:25 +1200, chuckhandywork@yahoo.com said:
>
> > Hi, I just bought a Treo 650 unlocked and my service provider
is/was
> > AT&T Wireless. I was trying to set-up the VersaMail, however being
that
> > I'm a painter not a techie, I'm having problems setting it up. My
> > primary e-mail is my domain which is hosted by www.1and1.com (it
was
> > cheap)
> >
> > VersaMail asks for the Incoming and Outgoing Mail Server. I have no
> > clue what to put in there. I tried ns29.1and1.com which is the
server
> > name for my site but for e-mail I don't know what to put.
> >
> > I called tech support at Cingular/AT&T and was on hold for 1 hour
and
> > 20 minutes. I couldn't take it anymore and hung-up.
> >
> > Would appreciate it if anyone can help me out with this.
> >
> > - Chuck
>
> Dear Chuck
>
> The <www.1and1.com&gt; web-site states, in the FAQ section, that the
> correct set-up is as follows:
>
> FOR POP3 PROTOCOL
> Server Type: POP3
> Incoming Server: pop.1and1.com
> Outgoing Server: smtp.1and1.com
>
> Account name/Username: Mailbox number (m12345678-0 Can be found
under
> E-mail Overview)
> Password: Your E-mail Password
>
> FOR IMAP PROTOCOL
> Server Type: IMAP
> Incoming Server: imap.1and1.com
> Outgoing Server: smtp.1and1.com
>
> Account name/Username: Mailbox number (m12345678-0 Can be found
under
> E-mail Overview)
> Password: Your E-mail Password
>
> Good luck. Don't mess around with SSL until you have got the basic
> system working (you may have to adjust port settings). I personally
> prefer SnapperMail to VersaMail, but you should be able to get it to
> work OK.
>
> Regards
>
> John

Hi John,

Thank you for your post. I've tried that and didn't work either. I
guess I'll go to a Palm user group meeting and have someone slap me on
the head and show me what I did wrong.

Anyhow turns out that I got a lemmon from Palm. Out of the blue
sometimes the thing just does a complete reboot and sometimes it just
freezes. These happen when I go online. Funny thing is I called Palm
and told'em that I need to exchange it being that I had the unit just a
couple of days and they tried to talk me into just having it repaired.
After talking to this person for a while they said that I have to go
online to get a RMA #. (So much for the customer service on phone) I
got their autoresponder saying they'll someone will e-mail me within 48
hours - well we're now past that... still waiting.

But I must say when it doesn't crash and reboot itself it is preety
cool.

- Chuck

(Wana be geek)

Archived from groups: comp.sys.palmtops.pilot (More info?)

<chuckhandywork@yahoo.com> wrote in message
news:1113638109.233910.35030@z14g2000cwz.googlegroups.com...
>

> Thank you for your post. I've tried that and didn't work either. I
> guess I'll go to a Palm user group meeting and have someone slap me on
> the head and show me what I did wrong.
>
> Anyhow turns out that I got a lemmon from Palm. Out of the blue
> sometimes the thing just does a complete reboot and sometimes it just
> freezes. These happen when I go online. Funny thing is I called Palm
> and told'em that I need to exchange it being that I had the unit just a
> couple of days and they tried to talk me into just having it repaired.
> After talking to this person for a while they said that I have to go
> online to get a RMA #. (So much for the customer service on phone) I
> got their autoresponder saying they'll someone will e-mail me within 48
> hours - well we're now past that... still waiting.
>
> But I must say when it doesn't crash and reboot itself it is preety
> cool.

Try to do a hard reset (described in the manual) and see if the phone
behaves. The hard reset sets the phone to "factory settings" (no additional
software).

If the phone behaves after a hard reset, the problems are likely being
caused by old or incompatible 3rd part software.

Install the update below (to resolve a problem with certain SIM cards)

http://www.palmone.com/us/support/downloads/treo/Treo65...

Finally, try the forums at

http://discussion.treocentral.com/index.php?styleid=1

As far as e-mail is concerned, can you receive e-mail with the settings
posted here earlier? Many systems require you to be originating e-mail from
within their network for outgoing e-mail. Try using cwmx.com as the
outgoing SMTP server...
--
Aloke
----
to reply by e-mail remove 123 and change invalid to com

Archived from groups: comp.sys.palmtops.pilot (More info?)

Aloke Prasad wrote:
> <chuckhandywork@yahoo.com> wrote in message
> news:1113638109.233910.35030@z14g2000cwz.googlegroups.com...
> >
>
> > Thank you for your post. I've tried that and didn't work either. I
> > guess I'll go to a Palm user group meeting and have someone slap me
on
> > the head and show me what I did wrong.
> >
> > Anyhow turns out that I got a lemmon from Palm. Out of the blue
> > sometimes the thing just does a complete reboot and sometimes it
just
> > freezes. These happen when I go online. Funny thing is I called
Palm
> > and told'em that I need to exchange it being that I had the unit
just a
> > couple of days and they tried to talk me into just having it
repaired.
> > After talking to this person for a while they said that I have to
go
> > online to get a RMA #. (So much for the customer service on phone)
I
> > got their autoresponder saying they'll someone will e-mail me
within 48
> > hours - well we're now past that... still waiting.
> >
> > But I must say when it doesn't crash and reboot itself it is preety
> > cool.
>
> Try to do a hard reset (described in the manual) and see if the phone

> behaves. The hard reset sets the phone to "factory settings" (no
additional
> software).
>
> If the phone behaves after a hard reset, the problems are likely
being
> caused by old or incompatible 3rd part software.
>
> Install the update below (to resolve a problem with certain SIM
cards)
>
>
http://www.palmone.com/us/support/downloads/treo/Treo65...
>
> Finally, try the forums at
>
> http://discussion.treocentral.com/index.php?styleid=1
>
> As far as e-mail is concerned, can you receive e-mail with the
settings
> posted here earlier? Many systems require you to be originating
e-mail from
> within their network for outgoing e-mail. Try using cwmx.com as the
> outgoing SMTP server...
> --
> Aloke
> ----
> to reply by e-mail remove 123 and change invalid to com


Hi Aloke,

I bought the 650 unlocked and didn't install any software onto it.
Didn't give me the chance to install anything being that it was
re-booting itself from day one. I have recieved sms the past few days
and everytime I delete a message it alerts me as if I just got another
sms, after deleting a few messages the phone does a complete shutdown
and re-boots itself. (just my luck.) I was about to do the hard reset
few days ago but figured I would rather just have it replaced being
that the problem was right out of the box and I paid $700 for the unit.

As for the e-mail not once has it been able to work for incoming and
outgoing. I also tried the cwmx.com for the outgoing and no success.

Still have not been contacted by PalmOne about an exchange (they said
48 hours now it's been 100+ hours). I'll try calling them again
tomorrow but am tempted to go to their HQ office being that I live only
15 minutes away from.

Hope everyone had a good weekend.

- Chuck

Archived from groups: comp.sys.palmtops.pilot (More info?)

Aloke Prasad wrote:
> <chuckhandywork@yahoo.com> wrote in message
> news:1113787879.221721.93910@g14g2000cwa.googlegroups.com...
>
> > Hi Aloke,
> >
> > I bought the 650 unlocked and didn't install any software onto it.
> > Didn't give me the chance to install anything being that it was
> > re-booting itself from day one. I have recieved sms the past few
days
> > and everytime I delete a message it alerts me as if I just got
another
> > sms, after deleting a few messages the phone does a complete
shutdown
> > and re-boots itself. (just my luck.) I was about to do the hard
reset
> > few days ago but figured I would rather just have it replaced being
> > that the problem was right out of the box and I paid $700 for the
unit.
> >
> > As for the e-mail not once has it been able to work for incoming
and
> > outgoing. I also tried the cwmx.com for the outgoing and no
success.
> >
> > Still have not been contacted by PalmOne about an exchange (they
said
> > 48 hours now it's been 100+ hours). I'll try calling them again
> > tomorrow but am tempted to go to their HQ office being that I live
only
> > 15 minutes away from.
>
> Just for curiosity, in the phone, enter
>
> #*377 <dial>
>
> That will show you the cause of the last reset.
>
> Some are speculating that certain handsets have the battery slightly
lose,
> which causes a reset at random intervals. They are suggesting
putting a
> small paper packing on/near the battery to make it more snug.
>
> --
> Aloke
> ----
> to reply by e-mail remove 123 and change invalid to com

Hi Aloke,

I did the #*377 and came back with "A reset was caused on 4/17/05 pm
while running Messaging"

I'll try the paper packing and see what happens.

For the e-mail I tried leaving the username and password blank but
would not let go further till I inputed the info.

Thank you for your help Aloke  

- Chuck

Archived from groups: comp.sys.palmtops.pilot (More info?)

<chuckhandywork@yahoo.com> wrote in message
news:1113787879.221721.93910@g14g2000cwa.googlegroups.com...

> Hi Aloke,
>
> I bought the 650 unlocked and didn't install any software onto it.
> Didn't give me the chance to install anything being that it was
> re-booting itself from day one. I have recieved sms the past few days
> and everytime I delete a message it alerts me as if I just got another
> sms, after deleting a few messages the phone does a complete shutdown
> and re-boots itself. (just my luck.) I was about to do the hard reset
> few days ago but figured I would rather just have it replaced being
> that the problem was right out of the box and I paid $700 for the unit.
>
> As for the e-mail not once has it been able to work for incoming and
> outgoing. I also tried the cwmx.com for the outgoing and no success.
>
> Still have not been contacted by PalmOne about an exchange (they said
> 48 hours now it's been 100+ hours). I'll try calling them again
> tomorrow but am tempted to go to their HQ office being that I live only
> 15 minutes away from.

Just for curiosity, in the phone, enter

#*377 <dial>

That will show you the cause of the last reset.

Some are speculating that certain handsets have the battery slightly lose,
which causes a reset at random intervals. They are suggesting putting a
small paper packing on/near the battery to make it more snug.

--
Aloke
----
to reply by e-mail remove 123 and change invalid to com

Archived from groups: comp.sys.palmtops.pilot (More info?)

<chuckhandywork@yahoo.com> wrote in message
news:1113787879.221721.93910@g14g2000cwa.googlegroups.com...
> As for the e-mail not once has it been able to work for incoming and
> outgoing. I also tried the cwmx.com for the outgoing and no success.

for ATT, try

smtp.attwireless.net

as the outgoing server with the user name and password blank.
--
Aloke
----
to reply by e-mail remove 123 and change invalid to com

Archived from groups: comp.sys.palmtops.pilot (More info?)

Status update dealing with palmone.com:

45 minutes on the phone talking with two people they decided it's best
to send me another unit. But boy-o-boy they sounded like they were
doing me the favor of even talking to me. I was very nice to them on
the phone and even praised them for the great products they have after
hearing about them. That exprience was like a doctor's vist on the
phone.

Just so you know, you might want to look into palm user group meetings
in your town.

http://usergroups.palmsource.com/findapug.php

- Chuck

This topic has been closed by Buwish